Debey Hancock
Aiken,WI
Summary
Highly motivated, experienced and Driven Small Business Entrepreneur with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities, and generating sales in the Hospitality industry.
Passionate about building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives..
Overview
12
12
years of professional experience
Work History
Small Business Owner
Wellness360 Nutritional Healing Center
07.2017 - 04.2023
- Promoted business via 4 social media platforms to generate leads and maximize brand identity.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
Restaurant Owner/Operator
Lil Duck Kombucha Treehouse Cafe
03.2016 - 04.2023
- Trained and motivated a team of 10 employees to perform daily business functions.
- Supervised daily activities of restaurant and employees.
- Delivered in-depth training to team members in food preparation and customer-facing roles to promote strong team performance.
- Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed day-to-day business operations.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Set employee schedules, delegated work, and monitored food quality and service performance.
Retail Store Owner
The Southern Baked Candle Company
09.2011 - 11.2015
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended 5 trade shows and special events to showcase products, network with other businesses and attract new customers.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Clinical Nutrition - Clinical Nutrition
Uxel
Columbia, SC2017
Board Certified Health Practitioner - Epigeneitcs
The American Association of Drugless Practitioners
Columbia, SC2017
Functional Nutrition - Holistic Health Practitioner
BodyMind Institute
Columbia, SC2016
Associate of Arts - Music Business
Arts Institute of Atlanta
Atlanta, GA1990
Skills
- New business launch
- Staffing
- Business growth and retention
- Business operations leadership
- Business management and development
- New market research
- Small business operations
Timeline
Small Business Owner
Wellness360 Nutritional Healing Center
07.2017 - 04.2023
Restaurant Owner/Operator
Lil Duck Kombucha Treehouse Cafe
03.2016 - 04.2023
Retail Store Owner
The Southern Baked Candle Company
09.2011 - 11.2015
Clinical Nutrition - Clinical Nutrition
Uxel
Board Certified Health Practitioner - Epigeneitcs
The American Association of Drugless Practitioners
Functional Nutrition - Holistic Health Practitioner
BodyMind Institute
Associate of Arts - Music Business
Arts Institute of Atlanta
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