Debi Tucker
Moncks Corner
Summary
With a proven track record at TIAA, I've led Agile transformations and enhanced SDLC efficiency, showcasing my expertise in Agile frameworks and servant leadership. My approach has significantly improved project deliverability and team morale, making me a pivotal asset in driving organizational agility and compliance.
Offering strong foundation in Agile principles and passion for fostering team collaboration and growth. Brings solid understanding of Agile methodologies and project management, ensuring delivery of high-quality results. Ready to use and develop communication and facilitation skills in [Desired Position] role.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Agile Coach / Lead Business Analyst
NTT Data
11.2023 - 08.2024
- Led requirements management and Agile transformation, bridging Waterfall and SAFe Agile methodologies.
- Developed and maintained the Requirements Traceability Matrix (RTM), ensuring end-to-end requirement validation.
- Conducted requirements verification and test case development in collaboration with Test Engineers.
- Managed backlog prioritization, epic and feature decomposition, and sprint planning to ensure business alignment.
- Supported Enterprise IT Governance & Change Control Boards (ERBs) for compliance.
Senior Systems Developer
TIAA
08.2007 - 08.2008
- Provided production support for Life Insurance and Brokerage applications, resolving issues and enhancing performance.
- Evaluated Pershing file modifications, ensuring proper integration with the Data Warehouse team.
- Acted as a liaison between Application Development and business partners, negotiating effective solutions to meet business needs.
- Reduced software bugs by conducting thorough testing and debugging procedures.
- Enhanced system performance by optimizing code and implementing efficient algorithms.
Senior Agile Coach
PNC Bank
08.2022 - 10.2023
- Led enterprise-wide SAFe Agile transformation, coaching Agile teams on Scrum, Kanban, and Lean principles.
- Conducted Agile maturity assessments, improving SDLC efficiency through backlog grooming and refinement.
- Facilitated PI Planning, Sprint Planning, Scrum of Scrums, and Inspect & Adapt workshops for Agile teams.
- Developed business process automation strategies using Jira & Jira Align for tracking epics and user stories.
- Led training on Agile governance, risk management, and regulatory compliance for enterprise teams.
Agile Coach
TIAA
09.2021 - 05.2022
- Trained 300+ associates in SAFe Agile methodologies, including backlog prioritization and iterative development.
- Managed enterprise Agile release planning, ensuring testable and traceable requirements.
- Advised top management on agile strategy development, improving organizational agility at all levels.
- Championed customer-centric designs using user stories, leading to increased user engagement postlaunch.
- Empowered team members to self-organize, boosting morale and overall job satisfaction.
Lead IT Business Analyst/Agile Coach
TIAA
08.2014 - 09.2021
- Led requirements elicitation, documentation, and verification for high-profile Waterfall & Agile projects.
- Developed RTMs, user stories, epics, and business process models to ensure requirement clarity and testability.
- Spearheaded change management initiatives, ensuring regulatory compliance and risk mitigation.
Senior Business Analyst
TIAA
08.2008 - 08.2014
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
Education
Associate of Arts - Culinary Arts
Culinary Institute of Charleston
Charleston05-2027
No Degree - Information Technology
Kalamazoo Valley Community College
Kalamazoo, MISkills
- Agile framework expertise
- Use case development
- IT asset management
- Agile methodology
- Servant leadership
- Backlog grooming
- User story creation
- Scaling agile
- Agile training
Certification
- Six Sigma Certification - Green Belt
- SAFe Practice Consultant 6.0
- SAFe Product Owner/Product Manager 6.0
- ICAgile Certified Agile Professional in Agile Coaching (ICP-ACC)
- Professional Scrum Master I (PSM I)
- Professional Scrum Product Owner I (PSPO I)
- Cybersecurity Bootcamp Certification - University of North Carolina Charlotte (UNCC)
Timeline
Senior Agile Coach / Lead Business Analyst
NTT Data
11.2023 - 08.2024
Senior Agile Coach
PNC Bank
08.2022 - 10.2023
Agile Coach
TIAA
09.2021 - 05.2022
Lead IT Business Analyst/Agile Coach
TIAA
08.2014 - 09.2021
Senior Business Analyst
TIAA
08.2008 - 08.2014
Senior Systems Developer
TIAA
08.2007 - 08.2008
Associate of Arts - Culinary Arts
Culinary Institute of Charleston
No Degree - Information Technology
Kalamazoo Valley Community College
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