Debra Hernandez
Hemingway
Summary
Results-focused individual dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cosmetologist
Self-employeed
08.2020 - Current
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Processed payments, entering sales in register for prompt customer service.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Bus Driver
Williamsburg County School District
11.2011 - Current
- Conducted pre-trip inspections of bus for safe operation.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Maintained driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Professional Truck Driver
CFI
06.2017 - 07.2018
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Receptionist/Filing Clerk/Billing Assistant
Incare Homemakers
09.2001 - 06.2003
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Personal Care Aide
Conway Nursing Center
07.1999 - 05.2001
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Education
Certificate - Certified EKG Technician
Professional Medical Training Center
Conway, SC08.2024
Certificate - Certified Nursing Assistant
Professional Medical Training Center
Florence, SC03.2024
Certificate - Phlebotomy
Professional Medical Training Center
Florence, SC11.2023
License - Cosmetology
Grace Institute of Cosmetology
Hemingway, SC01.2022
Pleasant Hill High School
Hemingway06.1999
Skills
- Quality Assurance
- Time Management
- Reflective Listening
- Operational Efficiency
- Professional Relationships
- Customer Service Excellence
- Hair Styling
- Men and women haircuts
- Sanitation Practices
- Clear Communication
Certification
- Licensed Cosmetologist - March 2022 until Present
- Certified Phlebotomy Technician, January 2024 until Present
Timeline
Cosmetologist
Self-employeed
08.2020 - Current
Professional Truck Driver
CFI
06.2017 - 07.2018
Bus Driver
Williamsburg County School District
11.2011 - Current
Receptionist/Filing Clerk/Billing Assistant
Incare Homemakers
09.2001 - 06.2003
Personal Care Aide
Conway Nursing Center
07.1999 - 05.2001
Certificate - Certified EKG Technician
Professional Medical Training Center
Certificate - Certified Nursing Assistant
Professional Medical Training Center
Certificate - Phlebotomy
Professional Medical Training Center
License - Cosmetology
Grace Institute of Cosmetology
Pleasant Hill High School
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