Overview
Work History
Education
Skills
Timeline
Generic

Debra Van Keuren

Myrtle

Overview

8
8
years of professional experience

Work History

Circulation Clerk

Paris-Bourbon County Library
02.2020 - Current
  • Provided exceptional customer service when addressing account issues such as lost cards or outstanding fines, resulting in prompt resolutions and satisfied patrons.
  • Increased accuracy in cataloging items by staying current on industry best practices and applying them consistently throughout daily tasks.
  • Improved overall efficiency with accurate record-keeping of patron information and materials borrowed or returned.
  • Enhanced customer satisfaction by efficiently handling circulation desk operations and providing assistance with library resources.
  • Streamlined the check-in and check-out process for patrons, ensuring a smooth and positive library experience.
  • Collaborated with other staff members to develop programs that enriched the community''s engagement with the library.
  • Supported library initiatives by participating in special events, workshops, or outreach efforts aimed at increasing community involvement and awareness of available resources.
  • Engaged in customer service by conducting searches of available materials, pointing out library resources and answering general questions.
  • Educated patrons on proper use of library equipment, such as computers, copiers, and self-checkout machines, leading to increased confidence in utilizing these resources.
  • Contributed to an organized work environment by maintaining clean and orderly circulation areas, ensuring a pleasant experience for all library visitors.
  • Processed and shelved returned materials after evaluating for general condition and cleanliness.
  • Processed new library materials efficiently, ensuring timely addition to the collection for patron accessibility.

Private Live-in Caregiver.

Self-employed
08.2016 - 04.2020
  • Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
  • Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
  • Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
  • Administered medications accurately and timely, ensuring proper dosages for optimum client health.
  • Established trust with clients and their families through effective communication, empathy, and professionalism.
  • Transported clients to medical appointments or social engagements as needed while prioritizing safety during travel.
  • Managed challenging behaviors or special needs effectively using patience, understanding, and behavioral interventions when necessary.

Education

Bachelor of Arts -

College of Mt St Vincent
Riverdale, NY

GED -

Pawling High School
Pawling, NY
06.1977

Skills

  • Customer Satisfaction
  • Reading Comprehension
  • Administrative tasks
  • Patron assistance
  • Social Perception
  • Interpersonal awareness
  • Logical reasoning
  • Support Services

Timeline

Circulation Clerk

Paris-Bourbon County Library
02.2020 - Current

Private Live-in Caregiver.

Self-employed
08.2016 - 04.2020

Bachelor of Arts -

College of Mt St Vincent

GED -

Pawling High School

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Debra Van Keuren