Summary
Overview
Work History
Education
Timeline
Generic

Debra Wilson

Columbia

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

13
13
years of professional experience

Work History

Manager

Popsmart
Columbia
10.2024 - 04.2026
  • Oversaw daily operations to enhance team productivity and efficiency.
  • Managed staff schedules to ensure adequate coverage and resource allocation.
  • Coordinated training programs for new employees to improve onboarding processes.
  • Budget management

Assistant Manager

GPM Investments
Columbia
05.2020 - 10.2024
  • Trained new staff on company policies and procedures.
  • Managed inventory levels to ensure adequate supply availability.
  • Collaborated with leadership to set strategic objectives and initiatives.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.

Manager

Brandi Petroleum/Apple Green
Columbia
09.2013 - 05.2020
  • Resolved customer inquiries swiftly to maintain high satisfaction levels in service delivery.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Conducted performance evaluations to provide feedback and support employee development.
  • Implemented inventory management systems to maintain stock levels and organization.
  • Managed staff schedules to ensure adequate coverage and resource allocation.
  • Oversaw daily operations to enhance team productivity and efficiency.
  • Recruited and hired qualified candidates to fill open positions.

Education

Greatfalls High
Great Falls, SC

Timeline

Manager

Popsmart
10.2024 - 04.2026

Assistant Manager

GPM Investments
05.2020 - 10.2024

Manager

Brandi Petroleum/Apple Green
09.2013 - 05.2020

Greatfalls High
Debra Wilson