Dehyanna Murray
Ridgeland
Summary
Detail-oriented Biology graduate with a Bachelor of Science degree and experience in regulated environments. Expertise in data analysis, report preparation, trend identification, and record maintenance to enhance quality initiatives. Proficient in laboratory procedures and collaboration across functions. Aiming to leverage analytical and quality-focused skills as a Quality Assurance Operation Specialist.
Overview
6
6
years of professional experience
Work History
Certified Medication Technician
Sprenger Healthcare
Port Royal
03.2026 - Current
- Maintained accurate documentation in compliance with healthcare regulations, company policies, and quality standards to ensure patient safety.
- Maintained accurate and detailed documentation while following strict healthcare regulations, company policies, and quality standards.
- Reviewed records and information for accuracy to identify discrepancies and prevent errors.
- Collected, organized, and communicated important information to support quality outcomes and effective decision-making.
- Collaborated with nurses and healthcare professionals to address concerns, streamline workflows, and enhance quality of care.
- Collaborated with nurses, healthcare professionals, and management teams to address concerns and improve workflow processes.
- Identified changes, reported issues, and supported timely corrective actions to maintain quality care standards.
- Administered prescribed medications to residents in accordance with healthcare regulations.
Pharmacy Technician
Walmart pharmacy
Hardeeville
04.2025 - 01.2026
- Processed and maintained accurate customer and medication records while following established quality and compliance procedures.
- Reviewed documentation and entered information into computer systems with a high level of accuracy.
- Resolved discrepancies through clear communication with pharmacists and healthcare team members, ensuring accurate medication records.
- Managed high-volume tasks to support workflow efficiency, upholding accuracy and quality standards in medication processing.
- Maintained confidentiality and followed regulatory requirements related to healthcare documentation.
- Organized information and completed daily operations using computer systems and reporting tools, contributing to streamlined pharmacy operations.
Shift Leader
Starbucks
Okatie
06.2020 - 09.2024
- Led daily store operations by coordinating team activities, assigning tasks, and ensuring operational standards were consistently maintained.
- Monitored product quality, operational processes, and customer service standards to ensure consistent results.
- Reviewed daily operations to identify issues, improve efficiency, and support a positive team environment.
- Evaluated daily operations to pinpoint issues affecting team dynamics.
- Maintained accurate inventory records and operational documentation to ensure compliance with company procedures.
- Collaborated with team members and management to resolve workflow challenges and implement effective solutions.
- Demonstrated strong communication, organization, and problem-solving skills while managing multiple priorities in a fast-paced environment.
- Supported compliance with health, safety, and sanitation requirements through consistent application of company standards.
Education
Bachelor of Science - Biology
Winthrop University
Rock Hill, SC12-2025
Skills
- Quality assurance processes
- Data analysis trends
- Quality documentation
- Process improvement
- Problem Solving and Root Cause Analysis
- Corrective action
- Report preparation
- Microsoft Office skills
- Database Management and Record Maintenance
- Laboratory analysis
- Laboratory Procedures & Scientific Analysis
- Team collaboration
- Safety compliance
- Detail orientation
Timeline
Certified Medication Technician
Sprenger Healthcare
03.2026 - Current
Pharmacy Technician
Walmart pharmacy
04.2025 - 01.2026
Shift Leader
Starbucks
06.2020 - 09.2024
Bachelor of Science - Biology
Winthrop University