DEIDRE LABREW
Medical Management
Sumter
Summary
Dedicated Patient Service Manager and Data Analyst with over 15 years of experience driving operational efficiency and enhancing patient satisfaction within a healthcare setting. Proven ability to lead and mentor teams, resolve complex operational issues, and ensure compliance. Adept at data analysis, program management, and building strong relationships with patients and healthcare teams.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Patient Service Manager, Data Analyst, Substance Abuse Program Manager
Singleton Health Center
11.2010 - Current
- Spearhead operational improvements by identifying and resolving departmental issues, resulting in a streamlined workflow for the healthcare team.
- Serve as a patient advocate and key point of contact, enhancing communication between patients and providers and improving overall patient experience.
- Efficiently manage and submit patient referrals, ensuring timely access to specialist services and continuity of care.
- Complete prior authorizations for procedures, which reduces administrative delays and improves service delivery.
- Manage comprehensive substance abuse programs, overseeing drug testing, contracts, and compliance for patients.
Education
Associate in Arts (AA) -
Central Carolina Technical College
Sumter, SC12.2021
Associate in Applied Science (AAS) -
Central Carolina Technical College
Sumter, SC05-2018
Skills
- Healthcare Operations: Patient Advocacy, Program Management, Regulatory Compliance, Insurance Verification, Prior Authorizations
- Technical Skills: Electronic Health Records (EHR), Data Analysis, Microsoft Office Suite, Billing/Coding
- Interpersonal: Team Leadership, Interdepartmental Communication, Problem-Solving, Conflict Resolution, Patient Relationship Management
Certification
Rural Health Clinic Professional Certificate, National Association of Rural Health Clinics, Columbia, SC — 2020-10
Timeline
Patient Service Manager, Data Analyst, Substance Abuse Program Manager
Singleton Health Center
11.2010 - Current
Associate in Arts (AA) -
Central Carolina Technical College
Associate in Applied Science (AAS) -
Central Carolina Technical College
Similar Profiles
Mikaila HolmanMikaila Holman
Certified Phlebotomy at Singleton Health CenterCertified Phlebotomy at Singleton Health Center
Deasia TaylorDeasia Taylor
Laundry aide/Resident Aide at Singleton Health Care CenterLaundry aide/Resident Aide at Singleton Health Care Center
Jay PittardJay Pittard
Service Advisor at Singleton Marine Group Yacht CenterService Advisor at Singleton Marine Group Yacht Center
Raymond JacksonRaymond Jackson
Health Information Management Clerk at The Corridor Group LLCHealth Information Management Clerk at The Corridor Group LLC
Tyrisha SneedTyrisha Sneed
Registered Behavior Technician at Surpass Behavioral HealthRegistered Behavior Technician at Surpass Behavioral Health