
Results-driven logistics coordinator with expertise in optimizing shipping routes and managing inventory levels. Proven ability to enhance operational efficiency and improve customer satisfaction through effective problem-solving and collaboration.
Oversee and streamline daily logistics and supply chain operations to ensure timely delivery and distribution of goods.
Coordinate transport schedules, manage carrier relationships, and optimize shipping routes for maximum efficiency.
Monitor warehouse inventory levels and track shipments using logistics software to resolve transit delays proactively.
Collaborate closely with internal teams and external clients to align delivery timelines with production demands.
Maintain comprehensive records of shipping metrics, freight costs, and inventory accuracy.
Acted as the primary point of contact for client accounts, managing inquiries regarding order status, shipment tracking, and inventory availability.
Resolved customer complaints and shipping discrepancies promptly, ensuring high levels of client satisfaction and retention.
Processed inbound and outbound orders accurately into the company's management system.
Liaised between clients and warehouse floor operations to ensure custom delivery requests and special handling requirements were met.
Employed a wide variety of hand and power tools, hoists, drills, precision measuring instruments, and electronic testing devices.
Prepared construction sites by digging trenches, backfilling holes, and compacting earth.
Reviewed blueprints and plans alongside architects and clients to ensure alignment on project objectives.
Maintained railroad right-of-ways and assisted in laying ties and rails while strictly adhering to safety standards.