Demetrese Harris
Graniteville
Summary
Experienced housekeeping professional with a strong track record of addressing guest requests and resolving problems to ensure high levels of satisfaction. Detail-oriented and punctual, with a knack for working well within a team. Possesses solid housekeeping experience and excellent interpersonal skills. Committed to exceeding performance and productivity targets.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Housekeeping
Sage Valley Golf Club
02.2024 - Current
- Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
- Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
- Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
- Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards
- Inspected rooms for maintenance issues or damages and reported them to the appropriate department for prompt resolution
- Followed established safety procedures when handling cleaning chemicals and equipment
- Assisted in training new housekeeping staff members on proper cleaning techniques and hotel policies
- Responded promptly to guest requests for additional amenities or services in a courteous manner
Relocated
11.2023 - 02.2024
- My job gap from November 2023 until February 2024 moved from Las Vegas, Nevada to South Carolina
Food Runner
Allegiant Stadium
12.2021 - 11.2023
- Order taking
- Customer Service
- Point of Sale
- Order Accuracy
- Runner
- Alcohol sales
- Upselling
- Clean and Sanitize
- Recording waste
Shift Leader
Sonic Drive-In
08.2020 - 05.2023
- Open store
- Cash handling
- Order taking
- Training
- Customer service
- Cleaning/Sanitizing
- Temp log
- Employee of the Month
- Assign daily task for team members
- Check for order accuracy
- Car hop
- General Manager with new hires
Shift Manager
Papa John's
04.2019 - 08.2020
- Open/Close store
- School lunch
- Deposits
- Cash handling
- Routing
- Dough management
- Put away truck
- Oventending
- Train
- Makeline
- Ordertaking
- Customer Service/Complaints
- Clean/Sanitize
General Manager
Papa John's Pizza
06.2012 - 03.2019
- Answer phones, provide customer service and handle customer complaints
- Open and close business, handle cash and make deposits
- Route and talk team members into position
- Inspect the quality and accuracy of orders
- Inventory count and check for outdated and rotate food FIFO
- Clean and maintain store
- Good customer service skills and increase in sales volume
- Skills demonstrated at the job was working as a team makes the job easier and less stressful
- Being on time is appreciated and give you time to get prepared for the day
Shift Leader
Hardee's
08.2002 - 05.2006
- Open and Close business, schedule and train new hires
- Run cash register and make cash deposits
- Cook and inspect orders for accuracy
- Customer service and handle customer complaints
- Inventory and truck order
- Keep restaurant clean and ready for inspection
- Passed all health inspections and great customer service rating
- Always keep the customer's happy and always be productive
Education
High School -
Midland Valley High School
Clearwater, SC01.1997
Skills
- Housekeeping and cleaning
- Housekeeping assistance
- POS system operation
- Complaint resolution
- Policy enforcement
- Team leadership
Certification
- Driver's License, 12/01/23, 12/01/31
- ServSafe, 08/01/22, 08/01/27
- Food Handler Certification, 10/01/21, 10/01/25
Personal Information
- Authorized To Work: US for any employer
Timeline
Housekeeping
Sage Valley Golf Club
02.2024 - Current
Relocated
11.2023 - 02.2024
Food Runner
Allegiant Stadium
12.2021 - 11.2023
Shift Leader
Sonic Drive-In
08.2020 - 05.2023
Shift Manager
Papa John's
04.2019 - 08.2020
General Manager
Papa John's Pizza
06.2012 - 03.2019
Shift Leader
Hardee's
08.2002 - 05.2006
High School -
Midland Valley High School
Similar Profiles
Keira Gonzalez McCarthyKeira Gonzalez McCarthy
Golf Caddy at Part-time Golf Caddy at Sage Valley Golf ClubGolf Caddy at Part-time Golf Caddy at Sage Valley Golf Club
Alan Mendez SierraAlan Mendez Sierra
Banquet & Fine Dining Food Runner, Stocker, Setup at Sage Valley Golf ClubBanquet & Fine Dining Food Runner, Stocker, Setup at Sage Valley Golf Club
STEPHAN LAFRANCHISESTEPHAN LAFRANCHISE
Golf Operations/Professional Caddie at Chechessee Creek ClubGolf Operations/Professional Caddie at Chechessee Creek Club