Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denay Gossman

Lancaster,WI

Summary

Reliable and detail-oriented Scheduling Coordinator with hands-on experience in appointment management, patient communication, and administrative support. Brings strong problem-solving skills, adaptability, and a commitment to maintaining smooth office operations and positive client experiences.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

Jackson Family Dental
06.2024 - Current
  • Verified insurance coverage and obtained necessary authorizations for scheduled procedures or consultations
  • Developed and maintained positive relationships with patients, providing personalized assistance throughout the scheduling process
  • Managed and maintained patient scheduling system, ensuring accurate and up-to-date appointment information
  • Provided excellent customer service by addressing patient concerns professionally and empathetically

8th Grade ELA/English I Teacher

Lancaster County School District
08.1993 - 05.2024
  • Motivated and engaged students, developing skills and knowledge for an academic foundation.
  • Implemented differentiated instruction to meet the needs of diverse learners
  • Provided feedback to parents regarding students' academic growth.
  • Engaged students in critical thinking skills through inquiry-based activities.

5th Grade Elementary Teacher

Kershaw County School District
08.1992 - 06.1993
  • Evaluated individual student abilities and created action plans based on current level and desired growth goals to support preparedness for transition to next grade level.
  • Collaborated with administrators on classroom policies, management strategies, and discipline.
  • Planned lessons according to district standards to cover requirements and prepare for standardized tests

Education

Bachelor of Science - Elementary Education

Winthrop University
Rock Hill, SC
05.1992

Master of Education: Instructional Accommodation -

Francis Marion University
Florence, SC
05.2011

Skills

  • Data entry proficiency
  • Strong organization
  • Customer service
  • Computer skills
  • Multitasking
  • Strong communication skills

Certification

CPR Certification I American Heart Association I September 2025

SC Teaching Certificate I South Carolina State Department of Education I June 2024

Timeline

Scheduling Coordinator

Jackson Family Dental
06.2024 - Current

8th Grade ELA/English I Teacher

Lancaster County School District
08.1993 - 05.2024

5th Grade Elementary Teacher

Kershaw County School District
08.1992 - 06.1993

Bachelor of Science - Elementary Education

Winthrop University

Master of Education: Instructional Accommodation -

Francis Marion University
Denay Gossman