Denise Jones
Pineland
Summary
Hardworking employee with customer service, multitasking, and time management abilities.Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
16
16
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Armed Security Officer
Allied Universal Security Services
Savannah
12.2023 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent unauthorized access or suspicious activity.
- Responded promptly to alarms and incidents, ensuring appropriate procedures were followed.
- Assisted in training new security personnel on protocols and emergency procedures.
- Collaborated with local law enforcement during investigations or emergencies as needed.
- Provided excellent customer service while interacting with staff and visitors on-site.
- Conducted security checks on personnel entering and exiting the premises.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Certified Nursing Assistant
Quality Care&Respite
Tillman
08.2009 - 06.2025
- Provided compassionate care and support to patients in a residential setting.
- Assisted with daily living activities, including bathing, dressing, and grooming.
- Monitored vital signs and reported changes to nursing staff promptly.
- Communicated effectively with patients, families, and healthcare team members.
- Documented patient care activities accurately in electronic health records.
- Observed and reported unusual symptoms and changes to charge nurse.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Residential House Manager
Southern Care of the Lowcountry
Ridgeland
03.2014 - 11.2023
- Managed daily operations of residential care home for diverse residents.
- Coordinated staff schedules to ensure adequate coverage and support.
- Implemented care plans in collaboration with health professionals and families.
- Monitored resident wellbeing and reported changes to appropriate personnel.
- Organized recreational activities to promote social engagement among residents.
- Maintained compliance with safety regulations and quality standards in care delivery.
- Developed emergency plans in case of fire or other emergencies.
- Supervised a team of housekeepers, gardeners, and other personnel responsible for maintaining the property's upkeep and appearance.
- Resolved tenant complaints promptly and professionally.
- Created monthly reports on the condition of the property for management review.
- Negotiated contracts with suppliers for goods and services required by residents and staff members alike.
- Ensured that all areas were clean and presentable at all times.
- Arranged transportation services for tenants when necessary.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
Education
Jasper County High School
Ridgeland, South CarolinaRegistered Behavior Technician(RBT) - Registered Behavior Technician
Behavior University
Online, SC 08.2024 - 01.2025
Phlebotomy - Phlebotomy
Technical College of The Lowcountry
Hampton , SC 09.2024 - 12.2024
Pharmacy Technician(PHT) - Pharmacy Technician
AA Pharmacy School
Online , SC 11.2022 - 01.2023
Certified Nursing Assistant (CNA) - Certified Nursing Assistant
Technical College of The Lowcountry
Beaufort , SC 01.2010 - 04.2010
Skills
- Surveillance operations
- Emergency response
- Access control
- Incident reporting
- Customer service
- Problem solving
- Leadership development
- CCTV monitoring
- Staff monitoring
- Computer
Certification
- Certified Nursing Assistant (CNA) 04/2010
- Pharmacy Technician (PHT.PT)06/2024
- Behavior University 08/24
- Phlebotomy 12/2024
- American Heart Association (CPR)11/2024
Timeline
Phlebotomy - Phlebotomy
Technical College of The Lowcountry
09.2024 - 12.2024
Registered Behavior Technician(RBT) - Registered Behavior Technician
Behavior University
08.2024 - 01.2025
Armed Security Officer
Allied Universal Security Services
12.2023 - Current
Pharmacy Technician(PHT) - Pharmacy Technician
AA Pharmacy School
11.2022 - 01.2023
Residential House Manager
Southern Care of the Lowcountry
03.2014 - 11.2023
Certified Nursing Assistant (CNA) - Certified Nursing Assistant
Technical College of The Lowcountry
01.2010 - 04.2010
Certified Nursing Assistant
Quality Care&Respite
08.2009 - 06.2025
Jasper County High School