Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
22
22
years of professional experience
Work History
Census Taker
US Census Bureau
2009.01
Updated residents household status, Door to door checks to obtain accurate count for 2010 Census
Processed information into company hand held computers
Operator
Bosch
2023.07 - Current
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Provided on-the-job training to newly hired workers and team members.
E-Commerce Personal Shopper
Instacart
2023.02 - 2023.12
Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Independent Contractor Driver
Amazon Flex
2023.01 - 2023.06
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
E-Commerce Personal Shopper
Walmart
2020.01 - 2022.06
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
Lead Teacher
W.O.M. Christian Center
2003.01 - 2015.01
Designing and Implementing Bible based curriculum for children ages toddlers to twelve years olds
Creating and initiating hands on learning experiences.
Data Entry Clerk
Man Power, Inc
2009.01 - 2010.01
Building loads, running daily reports, receiving and shipping vehicles using AS400 system
Clerical duties included filing, answering phones, sending and receiving faxes
Shuttle Driver
Receiving vehicles from plant and scanning them into the Ivis system using a hand held scanner also parking them on designated lot
Assistant Manager
D.A. Reed Construction , LLC
2007.01 - 2010.01
Assisted in preparation of bid proposal contracts
Accounted for billing general contractors/ individuals
Developed advertising campaigns to assist in company growth
Education
Work Keys
Trident One Stop Career Center N
Charleston, SC
05.2002
Substitute Teacher Training
Dorchester County Adult Education
01.2011
Nurses Aide Training - Nurses Aide
Trident Technical College
Charleston, SC
2000
GED -
Trident Technical College
N. Charleston, SC
2000
Skills
Assertiveness
Attention to Detail
Cross-cultural sensitivity
Polite and Professional
Timeline
Operator
Bosch
2023.07 - Current
E-Commerce Personal Shopper
Instacart
2023.02 - 2023.12
Independent Contractor Driver
Amazon Flex
2023.01 - 2023.06
E-Commerce Personal Shopper
Walmart
2020.01 - 2022.06
Census Taker
US Census Bureau
2009.01
Data Entry Clerk
Man Power, Inc
2009.01 - 2010.01
Assistant Manager
D.A. Reed Construction , LLC
2007.01 - 2010.01
Lead Teacher
W.O.M. Christian Center
2003.01 - 2015.01
Work Keys
Trident One Stop Career Center N
Substitute Teacher Training
Dorchester County Adult Education
Nurses Aide Training - Nurses Aide
Trident Technical College
GED -
Trident Technical College
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