Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dennis Anonie

West Columbia

Summary

Dynamic manager with a proven track record in customer service and team leadership. Skilled in project management and effective communication, contributing to enhanced customer satisfaction and operational efficiency.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Manager

Bear Mechanical Services
Columbia, SC
04.2003 - Current

Sales, project management, service manager, customer relations, technical support,

  • Oversaw scheduling and coordination of field operations, ensuring timely service delivery and adherence to safety standards.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.

Service Foreman

Cullum Services
Columbia, SC
06.1999 - 04.2003
  • Supervised daily operations, ensuring compliance with safety regulations and company standards.
  • Trained and mentored team members on equipment maintenance and service protocols.
  • Implemented process improvements to enhance service efficiency and client satisfaction.
  • Coordinated scheduling of service jobs, optimizing workforce allocation for timely completion.

Education

Associate of Science - HVAC

Midlands Technical College
West Columbia, SC
1992

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Project management
  • Project planning
  • Schedule preparation

Certification

EPA

Timeline

Manager

Bear Mechanical Services
04.2003 - Current

Service Foreman

Cullum Services
06.1999 - 04.2003

Associate of Science - HVAC

Midlands Technical College
Dennis Anonie