Deondra Cochran
Estill
Summary
Proven leader in retail and food service, I excelled at Family Dollar by driving sales growth and leading teams with a focus on customer service excellence. Skilled in cash handling and stockroom management, I consistently ensured operational efficiency and employee development. My approach combines strong sales leadership with effective training, achieving notable improvements in store performance and staff competency.
Overview
7
7
years of professional experience
Work History
Store Manager
Family Dollar
09.2022 - Current
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Crew Leader
McDonald's Restaurant
09.2021 - 08.2022
- Operated register to process payments and collect cash payment for order totals.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cook/Cashier
Nickle Pumper
08.2017 - 02.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Walmart
02.2021 - 08.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Allendale Fairfax High School
Fairfax, SC05.2003
Skills
- Sales Growth
- Sales Leadership
- Stockroom Management
- Hiring and Training
- Store Opening and Closing
- Cash Handling
- Customer Service
- Cooking
- Food handling
- Food presentation
Timeline
Store Manager
Family Dollar
09.2022 - Current
Crew Leader
McDonald's Restaurant
09.2021 - 08.2022
Cashier
Walmart
02.2021 - 08.2021
Cook/Cashier
Nickle Pumper
08.2017 - 02.2021
High School Diploma -
Allendale Fairfax High School
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