Deondrae Cisse
Sumter
Summary
Dynamic versatile all around team player with a proven track record at Roads of Independence, enhancing client recovery through effective collaboration and advocacy. Skilled in developing personalized wellness plans and leading support groups, I foster a positive environment while utilizing strong communication and problem-solving abilities to drive mental health awareness and community engagement.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Certified Peer Support Specialist
Roads of Independence
07.2023 - Current
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
- Increased community awareness of mental health issues by conducting outreach presentations at local schools, businesses, and organizations.
- Conducted regular progress assessments, updating care plans as needed to reflect evolving client goals and circumstances.
- Led engaging support groups tailored to participants'' unique needs, promoting healthy coping skills and strategies for maintaining wellness.
- Mentored new peer support specialists, sharing best practices and modeling effective techniques for supporting diverse client populations.
General Manager
Kosmic Sole
05.2018 - 08.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Boosted sales and production by 70% by incorporating new methods to draw in customers.
- Managed team of 10+ and created constant weekly schedules and insisted on having a healthy and productive work environment for all.
Education
Business
University of South Carolina (Sumter)
Sumter SC05-2019
Skills
- Peer advocacy
- Mental health awareness
- Self-care techniques
- Stress reduction
- Boundary setting
- Assertiveness training
- Problem-solving skills
- Leadership skills
- Effective collaboration and interaction
- Providing direction
- Issue resolution
- Communication
- Positive environment facilitation
Timeline
Certified Peer Support Specialist
Roads of Independence
07.2023 - Current
General Manager
Kosmic Sole
05.2018 - 08.2022
Business
University of South Carolina (Sumter)
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