Deovionna Butler
Anderson
Summary
Medical Billing and Coding Specialist with 3 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Overview
3
3
years of professional experience
Work History
Remote Medical Coder
Healthcare Solutions Inc.
02.2024 - Current
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Review claims and assign a level of service, a carrier, and all other information needed to process the claim
- Ensure all signatures are in order, that the claim is medically necessary, and the level of service chosen is appropriate Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Correct any discrepancies discovered
Remote Customer Service Representative
Health Insurance
06.2022 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- worked remotely, managing tasks independently and maintaining communication
Education
High School Diploma -
Belton Honea Path High School
Belton, SCSkills
- Medical terminology
- HIPAA compliance
- HCPCS coding
- Medical billing
- Claims processing
- Medical coding and abstracting
- Patient information verification
- Minimum typing of 40 wpm
Timeline
Remote Medical Coder
Healthcare Solutions Inc.
02.2024 - Current
Remote Customer Service Representative
Health Insurance
06.2022 - 01.2024
High School Diploma -
Belton Honea Path High School
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