Derika Sinkler
Columbia
Summary
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Doctors Urgent Care Group
12.2024 - Current
- Answering Phone calls
- Registering patients check in/Checkout
- Manage Authorizations
- Referral patient
- Taking Payment
- Verification insurance
- Maintain Records
- Arranged Appointment
- Faxing documents
- Contacting Patients
Billing Specialist
Spectrum
03.2022 - 10.2023
- Help with billing
Call Center Customer Service Representative
Prime Communications
04.2021 - 03.2022
- Answer inbound calls
- Sell AT&T devices
- Transfer to right departments
- Help with billing
Call Center Agent
Sykes Enterprises, Incorporated
01.2021 - 04.2021
- Worked with client with turbo tax
Front Desk Receptionist
Best stone imports
12.2019 - 03.2020
- Front desk manager
- Answering the phone
- Doing paperwork
- Processing pay roll
Sales Associate
Footaction
11.2017 - 03.2020
- Stocking back room
- Shipment
- Customer service
- Register
Car Salesman
Jts dodgeland
04.2018 - 12.2019
- Customer service
- Sale cars
- Paperwork
- Financing
Sales Associate and Manager
Champs Sports
04.2015 - 11.2017
- Inventory
- Shipment
- Customer service
- Register
- Payroll
Sales Associate
Hollister Co
09.2013 - 12.2013
- Stocking inventory
- Cash handling
- Shipment
Education
Bachelor's - Criminal Justice
USC
Columbia, SC05.2019
High school diploma - undefined
Ridge View High School
Columbia, SC06.2015
Skills
- Sales management
- Direct sales
- Emergency schedule
- Filing
- Medical records
- Home care experience
- EMR/EHR
- Mobile devices
- Research
- Laboratory experience
- Epic
- HIPAA compliance management
- Multitasking
- Supervising experience
- Assistant manager experience
- Phone communication
- Productivity software
- Upselling
- Insurance verification
- Achieving HIPAA compliance
- HCPCS
- Analysis skills
- Escalation handling
- Benefits administration
- Inside sales
- Telecommunication
- Call center agent experience
- CPT coding
- Aviation
- HIPAA
- Healthcare data collection
- HVAC
- Clinical documentation
- Accounting and finance experience
- Patient monitoring
- Insurance claim appeals processing
- Clinic experience
- Patient service
- Shipping coordination
- Interviewing
- Medical receptionist
- Conflict management
Certification
- Clinical Breath Alcohol & Collection site certification
- CPR Certification
Languages
English
Full Professional
Timeline
Patient Service Representative
Doctors Urgent Care Group
12.2024 - Current
Billing Specialist
Spectrum
03.2022 - 10.2023
Call Center Customer Service Representative
Prime Communications
04.2021 - 03.2022
Call Center Agent
Sykes Enterprises, Incorporated
01.2021 - 04.2021
Front Desk Receptionist
Best stone imports
12.2019 - 03.2020
Car Salesman
Jts dodgeland
04.2018 - 12.2019
Sales Associate
Footaction
11.2017 - 03.2020
Sales Associate and Manager
Champs Sports
04.2015 - 11.2017
Sales Associate
Hollister Co
09.2013 - 12.2013
High school diploma - undefined
Ridge View High School
Bachelor's - Criminal Justice
USC
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Work Permit: Authorized to work in the US for any employer
- Availability: Willing to relocate: Anywhere, Authorized to work in the US for any employer