Destini Palmer
Blythewood
Summary
Friendly and detail-oriented Customer Service Representative with extensive experience supporting clients in fast-paced, customer-focused environments. Skilled in managing customer inquiries, handling transactions, resolving concerns, and maintaining a positive customer experience. Adept at multitasking and providing high-quality service both in-person and remotely. Seeking to leverage strong communication and problem-solving skills in a cashier or customer service role within the retail industry.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Anointed Vision Realty LLC
01.2024 - Current
- Assisted clients via phone, email, and in person with initiating the home buying process, ensuring all necessary documents and information were accurately collected.
- Provided professional and courteous support to a diverse client base, maintaining a positive and welcoming environment.
- Handled customer payments, managed realtor fees, and tracked due balances with attention to detail and confidentiality.
- Coordinated appointment scheduling and followed up with clients to ensure satisfaction and readiness for next steps.
- Managed customer records and updated information using internal systems.
- Resolved client inquiries and concerns promptly, maintaining a high level of customer satisfaction.
- Supported team operations and contributed to the smooth functioning of daily office tasks.
Education
High School Diploma -
Westwood High School
Blythewood, SC01.2027
Skills
- Customer Service & Support
- Cash Handling & Payment Processing
- Verbal & Written Communication
- Conflict Resolution
- Multitasking in Fast-Paced Settings
- Data Entry & Record Keeping
- Time Management
- Team Collaboration
- Basic Financial Transactions
- POS Systems (can be added if applicable)
Timeline
Customer Service Representative
Anointed Vision Realty LLC
01.2024 - Current
High School Diploma -
Westwood High School