Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Crocker

Anderson

Summary

Versatile and results-driven professional with a strong background in insurance sales at Michael Hester State Farm Insurance. Excelled in relationship building and policy analysis, enhancing client satisfaction and compliance. Proven adaptability across roles with exceptional teamwork, organizational skills, and a commitment to professional growth. Demonstrated sales proficiency and customer service excellence, fostering long-term business growth.

Overview

7
7
years of professional experience

Work History

Insurance Producer

Michael Hester State Farm Insurance
11.2023 - Current
  • Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Adhered to all regulations for insurance sales.
  • Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
  • Worked in high-volume, competitive sales environment.
  • Conducted regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments.
  • Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
  • Coordinated claim processing between clients and carriers, facilitating timely resolution of disputes and ensuring fair settlements for all parties involved.
  • Managed a high volume of daily tasks while maintaining a focus on providing quality customer service.
  • Organized office paperwork efficiently, resulting in easier access to important documents when needed.
  • Participated in ongoing professional development opportunities to maintain licensure and stay abreast of industry advancements.
  • Set up policies and completed all documentation.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.

Warehouse Worker

Electrolux Home Care Products Ltd.
06.2020 - 04.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.

Team Member

McDonald's
01.2019 - 06.2020
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Learned all required tasks quickly to maximize performance.

Sandwich Artist

SUBWAY®Restaurants
03.2018 - 01.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.

Education

High School Diploma - Healthcare Administration

Southern New Hampshire University
Hooksett, NH

Skills

  • Relationship building
  • Policy analysis
  • Sales expertise
  • Sales proficiency
  • Claims handling
  • Licensed in state
  • Customer service
  • Account management
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking Abilities
  • Call center customer service
  • Organizational skills
  • Adaptability and flexibility
  • Self motivation
  • Product knowledge
  • Professionalism

Timeline

Insurance Producer

Michael Hester State Farm Insurance
11.2023 - Current

Warehouse Worker

Electrolux Home Care Products Ltd.
06.2020 - 04.2022

Team Member

McDonald's
01.2019 - 06.2020

Sandwich Artist

SUBWAY®Restaurants
03.2018 - 01.2019

High School Diploma - Healthcare Administration

Southern New Hampshire University

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Destiny Crocker