Destiny Ramos
Aiken
Summary
Dedicated employee with extensive experience in cash register operations, merchandise stocking, and delivering exceptional customer service. Demonstrates strong organizational skills, punctuality, and a proactive approach to tasks. Proficient in cash management, merchandising, and assisting customers effectively. Recognized for accuracy in drawer reconciliation and strong communication abilities.
Overview
3
3
years of professional experience
Work History
Cashier
Kroger
10.2024 - 10.2025
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Sales Associate
Dollar General
04.2024 - 10.2024
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Assessed customer needs to provide assistance and information on product features.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier
Party City
09.2023 - 10.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Sales Associate
Big Lots
01.2023 - 03.2023
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
SilverBluff Highschool
05-2024
Skills
- Cash register operation
- Customer service
- Transaction processing
- Product knowledge
- Inventory management
- Sales techniques
- Relationship building
- Problem solving
- Organizational skills
- Customer assistance
- Money handling
- Patience and empathy
- Cleaning and sanitizing
- Empathy and patience
- Cash handling
- Clear communication
- Reliability and punctuality
- Ordering and stocking
- Transaction handling
- Refunds and exchanges
- Gift card handling
- Work ethic and integrity
- Customer satisfaction
- Patience and composure
Accomplishments
- I was in a key club during highschool along with NJROTC.
Affiliations
- Reading, walking, playing video games, cleaning
Languages
English
Professional
Timeline
Cashier
Kroger
10.2024 - 10.2025
Sales Associate
Dollar General
04.2024 - 10.2024
Cashier
Party City
09.2023 - 10.2023
Sales Associate
Big Lots
01.2023 - 03.2023
High School Diploma -
SilverBluff Highschool
References
References available upon request.
Education and Training
other