DESTINY ROBINSON
Fort Mill
Summary
Motivated and compassionate healthcare professional with customer service, leadership, and patient support experience seeking a Pharmacy Technician position with on-the-job training opportunities. Current nursing student at Morgan State University with a strong interest in medication safety, patient care, and pharmacy operations. Experienced in fast-paced environments through roles as a Resident Assistant and Sales Associate, demonstrating excellent communication, organization, multitasking, and problem-solving skills. Recognized for professionalism, reliability, teamwork, and the ability to build positive relationships with diverse populations. Eager to expand clinical knowledge and develop hands-on pharmacy skills while contributing to high-quality patient care.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Gregory Dendy
07.2024 - 05.2026
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as a resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Collaborated with university staff to implement safety protocols, ensuring a secure living environment for all residents.
Cashier Team Lead
Panera Bread
01.2022 - 05.2023
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally
- Delivered quick, professional, and friendly check-out experience to customers
- Trained new cashiers on operational procedures, policies, and standards
- Resolved customer issues promptly by communicating effectively with customers to identify needs and solutions
- Worked closely with store staff to build morale and foster an environment of cooperation among employees
Cashier
Drumstick BBQ
11.2022 - 01.2023
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Provided excellent customer service by greeting customers and offering assistance
Administrator
Lighthouse Program
06.2022 - 08.2022
- Managed detailed filing system for organizing client records
- Developed efficient office procedures, policies and standards that improved workflow and productivity
- Created and maintained filing systems, both electronic and paper-based, for easy access to information
- Maintained confidential records in accordance with company policy and legal requirements
Education
Bachelor of Science - Nursing
Morgan State University
Baltimore, MD, US12-2027
Skills
- Customer Service
- Adaptability and Dependability
- Team Management
- Coaching and Mentoring
- Time management
- Supportive
Affiliations
- Sisters in Medicine ( S.I.M )
- National Society of Black Women in Medicine ( NSBWM )
- Honor Society
- The National Society of Leadership and Success
Timeline
Resident Assistant
Gregory Dendy
07.2024 - 05.2026
Cashier
Drumstick BBQ
11.2022 - 01.2023
Administrator
Lighthouse Program
06.2022 - 08.2022
Cashier Team Lead
Panera Bread
01.2022 - 05.2023
Bachelor of Science - Nursing
Morgan State University