Destiny Sieb-West
Columbia
Summary
Highly skilled team member with 5 years of expertise in driving sales through creative marketing initiatives. Strengths include communication skills, knowledge of social media and brand influence with potential customers through friendly conversation.
Overview
5
5
years of professional experience
Work History
Promoter
LeafGuard Of Elgert
08.2022 - Current
- Self-management and completely self-sufficient
- Show experienced knowledge of the product
- Following a script and upselling
- Use personable, friendly, and enthusiastic traits to talk to customers and potential customers.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
Team Member
FIXX Call Center- University Of South Carolina
05.2022 - 08.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Answered and documented phone calls and work orders to the call center.
- Assisted callers with housing issues and resolved issues where possible.
- Referred callers to other departments when necessary.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Restaurant Team Member
Ye Ole Fashioned
08.2019 - 01.2022
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
Assistant
USC Office Of Student Life
08.2021 - 12.2021
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
Education
High School Diploma -
Cane Bay High School
Summerville, SC05.2019
Skills
- Capital management
- Company Branding
- Event oversight
- Relationship building and management
- Product and service knowledge
- Customer Engagement
- Lead Generation
- Effective Communication
- Exceptional communication
- Product Demonstration
- Brand Awareness
- Presentation Skills
- File Management
- Mail distribution
- Meeting Support
- Administrative Support
Timeline
Promoter
LeafGuard Of Elgert
08.2022 - Current
Team Member
FIXX Call Center- University Of South Carolina
05.2022 - 08.2022
Assistant
USC Office Of Student Life
08.2021 - 12.2021
Restaurant Team Member
Ye Ole Fashioned
08.2019 - 01.2022
High School Diploma -
Cane Bay High School
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