Devan Nelms
Summary
Dynamic Operations Manager with a proven track record at Certified Restoration Drycleaning Network, excelling in team leadership and process improvement. Expert in budget management and workflow optimization, driving significant enhancements in service quality and efficiency. Committed to fostering accountability and achieving strategic goals through performance analysis and exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Certified Restoration Drycleaning Network (CRDN)
02.2019 - Current
- Direct daily operations to ensure efficiency, service quality, and profitability.
- Lead and develop teams while driving accountability and performance.
- Implement process improvements to enhance workflow efficiency and turnaround times.
- Manage budgets, control costs, and allocate resources to support business objectives.
- Monitor performance metrics and resolve operational challenges to meet strategic goals.
Assembly Line Lead Technician
Electrolux
06.2018 - 01.2019
- Led production staff while maintaining hands-on technical responsibilities.
- Ensured quality standards, safety compliance, and efficient workflow execution.
- Troubleshot operational issues and supported productivity targets.
- Managed materials, tools, and performance reporting.
Education
Associate of Applied Science -
Tri-County Technical College
Pendleton, SC07.2025
Skills
- Operations oversight
- Team leadership
- Process improvement
- Budget management
- Workflow optimization
- Customer service
- Performance analysis
Websites
Certification
- NCCER Core Curriculum Certification
- OSHA 10 Safety Regulations Certification
Timeline
Operations Manager
Certified Restoration Drycleaning Network (CRDN)
02.2019 - Current
Assembly Line Lead Technician
Electrolux
06.2018 - 01.2019
Associate of Applied Science -
Tri-County Technical College