Devin Burgess
Columbia
Summary
Dedicated Patient Care Technician with extensive experience at Prisma Health Baptist, excelling in patient education and critical thinking. Proven ability to maintain confidentiality while monitoring vital signs and collaborating with interdisciplinary teams to enhance patient outcomes. Skilled in electronic health records and committed to delivering compassionate care in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Patient Care Technician
Prisma Health Baptist
Columbia
04.2025 - Current
- Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
- Maintained accurate client records in accordance with agency policies and procedures.
- Educated clients on available resources and services within their communities.
- Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Patient Care Tech
Midland Regional Rehabilitation Hospital
Columbia
01.2023 - Current
- Ability to communicate vital information clearly precisely.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Recognize the need for basic life support.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Register Nurse Tech
Encompass Healthcare
Columbia
10.2020 - 02.2025
- Assist patients with rehabilitation including range of motion, ambulation and activities of daily living.
- Monitor and record patient vital signs.
- Assisted nurses with patient care activities such as bathing, dressing and feeding.
- Collaborated with interdisciplinary teams on patient treatment plans.
- Demonstrated excellent customer service skills when interacting with patients, visitors and other healthcare professionals.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
Medical Assistant – Registered Medical Assistant
St. Elizabeth Physicians
Fort Mitchell
01.2012 - 05.2013
- Worked with primary care doctor as his assistant.
- Registered new patients into practice management software program accurately entering demographic information.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Associate of Nursing - Nursing
Beckfield College
Florence, KY03.2021
Registered Medical Assistant - Health Care
Lincoln College
Florence, KY10.2011
Pre-Medicine
Eastern Kentucky University
Richmond, KY05.2000
Skills
- Customer service
- Patient education
- Confidentiality adherence
- Task prioritization
- Critical thinking
- Electronic health records
- Record keeping
- Health information management
- Time management
- Communication skills
- Data collection
- Information protection
- Active listening
- Patient care
- Vital signs monitoring
- Basic life support
- First aid administration
- Medical equipment operation
- Patient mobility training
- Patient observation
- Basic nursing care
- Monitoring patient conditions
- Infection prevention
- Vitals documentation
- CPR certification
Awards And Acknowledgements
- Obtained several academic awards in college at both Lincoln College and Beckfield College.
- Held several offices in my fraternity at Eastern Kentucky University including Risk Management, Philanthropy, Social Chair, IFC, Pledge Educator, and Scholarship Chair.
- Received Awards for Best New Member and Best New Rusher.
- Promoted to Trainer after a month of employment at Converges.
- Promoted to Utility Operator after 11 months at Linamar Manufacturing and handpicked by the General Manager for upper management training.
- Obtained a certificate of completion from the National Institute of Health Stroke Scale.
- Became a member of BECANS at Beckfield College.
- Member of the American Nurses Association.
Timeline
Patient Care Technician
Prisma Health Baptist
04.2025 - Current
Patient Care Tech
Midland Regional Rehabilitation Hospital
01.2023 - Current
Register Nurse Tech
Encompass Healthcare
10.2020 - 02.2025
Medical Assistant – Registered Medical Assistant
St. Elizabeth Physicians
01.2012 - 05.2013
Associate of Nursing - Nursing
Beckfield College
Registered Medical Assistant - Health Care
Lincoln College
Pre-Medicine
Eastern Kentucky University
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