Devonta Polite
Lexington
Summary
Dedicated and drivin to succed and grow, I have been a part of a team for one of the largest most successful rental companies for seven years. Exceling in customer service and also employee service, it will always be my duty and a pleasure to provide and set individuala up for succes. Being a small business owner has given me the Experience and opportunity to greatly honer and fulfill the need of customers and the individuals around me. My journey into management has been a unique one.Climbing My way up the ladder with my Drive, teamwork mentality, and ability to learn fast, gave me the opportunity to make a difference and help shift work enviorments in a upward trend.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Owner
Almonds Mobile Car Wash and Detailing LLC
03.2022 - Current
- Developed and managed a successful mobile detailing business, serving residential and commercial properties in the local area
- Handled all administrative tasks associated with the business, including marketing, accounting, and customer service
- Developed and maintained a comprehensive inventory of detailing supplies and equipment
- Performed regular maintenance and upkeep of all detailing equipment
Lead Auto Detailer
Enterprise Mobility
Lexington
11.2016 - Current
- Cleaned vehicles inside and out using specialized tools and chemicals.
- Inspected vehicles for damage and documented findings accurately.
- Managed time efficiently to meet customer service expectations.
- Organized cleaning supplies and maintained equipment in good condition.
- Trained new employees on proper techniques for detailing vehicles correctly.
Fleet Coordinator
Enterprise Holdings
11.2020 - 03.2026
- Managed a fleet of almost over 1k rental cars, providing customer service and assistance in rental car selection
- Developed and implemented policies and procedures for fleet management, including safety protocols and maintenance schedules
- Ensured that all rental cars were properly maintained and serviced, and conducted regular inspections to identify and address any potential issues
- Tracked and monitored rental car usage, ensuring that cars were returned on time and in good condition
- Investigated and responded to customer complaints and problems in a timely and professional manner
- Developed and monitored budget for fleet management, ensuring cost-savings and maximum efficiency
- Responsible for creating, maintaining, and updating employee schedules to ensure adequate staffing for all shifts
- Utilize current scheduling software to track employee attendance, vacation, and time off requests
- Monitor employee hours and attendance to ensure compliance with company policies
- Assist with the onboarding and training of new employees
- Assisted with recruiting, evaluating, and interviewing potential employees
- Skilled in conducting investigations, gathering evidence, and determining liability for auto insurance claims
- Effective communicator with strong negotiation skills to resolve complex claims
- Proficient in using computer software to manage claims, evaluate data, and prepare reports
- Maintained accurate records of all vehicles in inventory on a daily basis
- Rental Car Fleet Management
Education
AA - Business
Midlands Technical college
west columbia, SCSkills
- Problem solving
- Scheduling
- Management
- Production
- Leadership
- Teamwork
- Organization
- Multitasking
- Software
- Microsoft outlook
- Day force
- ADP
- Microsoft word
- Microsoft spreadsheets
Accomplishments
- Enterprise Unsung Hero Nominee, Enterprise Holdings, 09/01/20, This award was presented for having an outstanding view and attitude being a part of the selected few chosen to continue work during the COVID-19 pandemic.
- Scholars List, Midlands Technical College, 10/01/15, This award is given to students who earn a 3.5-3.99 GPA in at least 12 credit hours.
Hobbies and Interests
- Self-motivated individual who enjoys sports
- Outdoors
- Setting goals
- Completing challenges
Personal Information
Title: Fleet Coordinator Supervisor
Timeline
Owner
Almonds Mobile Car Wash and Detailing LLC
03.2022 - Current
Fleet Coordinator
Enterprise Holdings
11.2020 - 03.2026
Lead Auto Detailer
Enterprise Mobility
11.2016 - Current
AA - Business
Midlands Technical college