DeWayne Jeter
Greenville
Summary
Customer-focused operations professional and U.S. Navy veteran with experience in delivery operations, team leadership, safety compliance, route coordination, and performance improvement. Skilled at managing dispatch activities, supporting drivers, resolving customer concerns, and improving daily workflow. Known for strong communication, adaptability, attention to detail, and calm decision-making in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Delivery Driver | Next Phase Logistics (Amazon DSP
Next Phase Logistics
Greenville, SC
10.2024 - Current
- Interacted professionally with customers while delivering packages to residential, retail, and business locations.
- Navigated delivery routes efficiently while maintaining safety and on-time performance.
- Conducted vehicle inspections and followed all company safety procedures.
- Delivered packages safely in varying weather and traffic conditions.
- Assisted team members with routes and supported daily operational needs when necessary.
- Maintained a strong attendance record and consistently met delivery expectations.
Freight Broker
Total Quality Logistics Inc.
Greenville, SC
12.2023 - 10.2024
- Coordinated logistics operations to ensure timely delivery of freight across multiple regions.
- Negotiated rates with carriers to optimize transport costs and enhance profitability.
- Managed customer relationships by resolving issues and ensuring satisfaction with services provided.
- Analyzed market trends to identify new opportunities for business growth and service expansion.
- Streamlined communication processes between shippers and carriers to reduce delays and enhance service quality.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Enhanced customer retention rates by providing exceptional service and addressing concerns proactively.
- Streamlined operations for improved delivery times through effective communication with carriers and clients.
Assistant Manager | Dunamis Coalition (Amazon DSP)
Dunamis Coalition
Greenville, SC
08.2023 - 12.2023
- Ensure timely dispatch operations daily by arriving early to perform pre-dispatch duties and assist drivers with efficient package loading.
- Conduct team meetings and communicate operational updates and expectations.
- Deliver performance reviews and provide constructive feedback to employees to support performance improvement.
- Manage day-to-day delivery operations while driving continuous improvement in performance and customer satisfaction.
- Serve as a liaison between Amazon corporate staff, quality control teams, drivers, and company ownership.
- Analyze operational reports and employee performance data to identify and implement process improvements.
Delivery Driver | Dunamis Coalition (Amazon DSP)
Dunamis Coalition
Greenville, SC
12.2022 - 08.2023
- Delivered packages safely and efficiently while maintaining high customer satisfaction.
- Navigated multiple delivery routes throughout assigned service areas.
- Performed vehicle safety inspections before and after routes.
- Assisted in training new team members and supporting route completion when needed.
- Maintained professionalism and strong communication with customers and team members.
Petty Officer Third Class | Department of Defense
Department of Defense
Norfolk, VA
01.2016 - 11.2022
- Assisted in receiving and honoring fallen military service members.
- Worked collaboratively with a team of sailors during ceremonial duties.
- Managed kitchen staff and assigned tasks during food production operations.
- Served officers and senior leadership during deployment aboard USS Harry S. Truman.
- Supervised cooks and kitchen staff while ensuring quality food preparation standards.
- Supervised daily operations and training of junior personnel, enhancing team efficiency.
Education
High School Diploma -
Wade Hampton High School
Greenville06-2015
Skills
- Leadership & Team Management
- Customer Service
- Dispatch Operations
- Route Coordination
- Safety Compliance
- Communication
- Problem-Solving
- Adaptability
- Collaboration
- Attention to Detail
- Performance Improvement
Timeline
Delivery Driver | Next Phase Logistics (Amazon DSP
Next Phase Logistics
10.2024 - Current
Freight Broker
Total Quality Logistics Inc.
12.2023 - 10.2024
Assistant Manager | Dunamis Coalition (Amazon DSP)
Dunamis Coalition
08.2023 - 12.2023
Delivery Driver | Dunamis Coalition (Amazon DSP)
Dunamis Coalition
12.2022 - 08.2023
Petty Officer Third Class | Department of Defense
Department of Defense
01.2016 - 11.2022
High School Diploma -
Wade Hampton High School