Diana Kruse
Batesburg
Summary
Detail-oriented Business Office Associate specializing in patient billing, insurance verification, and medical record management. Proven ability to maintain confidentiality and deliver exceptional customer service in fast-paced healthcare environments.
Overview
24
24
years of professional experience
Work History
Business Office Associate
Lexington Medical Center
west columbia
02.2010 - Current
- Processed patient payments and managed financial documentation to ensure seamless transactions.
- Verified insurance coverage and secured prior authorizations without delay.
- Executed high-volume data entry with accuracy to maintain up-to-date patient records.
- Ensured accurate patient demographic information for comprehensive records management.
- Scheduled patient appointments and documented all interactions to enhance patient flow.
- Delivered exceptional customer service in a fast-paced healthcare setting.
- Maintained strict confidentiality in compliance with HIPAA regulations.
Business office/Administrative Manager
Heartland Hospice
West Columbia
04.2002 - 02.2010
- Managed accounts payable functions, ensuring timely and accurate processing of vendor invoices.
- Assisted with payroll processing and maintained accurate employee time records to support payroll accuracy.
- Maintained personnel files and safeguarded confidential employee documentation.
- Processed billing information to maintain accurate financial records and facilitate timely reimbursements.
- Oversaw inventory management and ordered necessary office and medical supplies.
- Entered and maintained electronic patient medical records with high accuracy.
- Supported daily business operations and administrative functions effectively.
- Verified insurance coverage to facilitate billing of patient services.
Education
High School Diploma -
Batesburg Leesville High School
Batesburg, Sc 06-1990
Skills
- Billing verification
- Financial documentation
- Accounts receivable
- Medical record management
- Data entry
- Appointment scheduling
- Numerical organization
- Confidential information handling
- Remote work proficiency
- Self-motivation
- Commitment to customer service excellence
Timeline
Business Office Associate
Lexington Medical Center
02.2010 - Current
Business office/Administrative Manager
Heartland Hospice
04.2002 - 02.2010
High School Diploma -
Batesburg Leesville High School