Dion Burdine
Myrtle Beach
Summary
Dynamic and goal-oriented professional with a proven track record at Dave and Busters, excelling in customer service and critical thinking. I foster teamwork and resolve complex problems, enhancing operations and driving business success through effective communication and a positive attitude. I am a people first leader that keeps moral high, celebrate wins, and actively participate in recognition and bonding programs. I am usually the "go-to" manager for guest relations and have earned the trust from guests and team members by stepping up as a strong voice for hospitality. I am very curious and want to learn as much as possible and I push those around me to become better along with myself.
Overview
3
3
years of professional experience
Work History
AOM
Dave and Busters
06.2023 - Current
- Demonstrate respect, friendliness, and willingness to help wherever needed.
- Assists with day-to-day operations, working efficiently and productively with all team members.
- Use critical thinking to break down problems, evaluate solutions, and make decisions.
- Live out our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations, and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- When I was the server manager, I consistently held fun salesmanship contests such as bingo, battleship, steal the chain, etc.
Education
No Degree - Engineering
Clemson University
Clemson, SCSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service with excellent hospitality experience
- Problem-solving
- Calm under pressure
- Critical thinking
- Excellent communication
- Problem resolution
- Decision-making
- Attention to detail
- Active listening
- Quick learner
Accomplishments
From weeks 14 through 25, I was 8th in the company, 1st in our region, with 99.8% efficiency in redemption. I've greatly improved scanning, tagging/stocking, and receiving procedures in the WIN. I've become one of the most knowledge, amongst manager, with company tools like Crunchtime and actively use it to help streamline operations to keep the store moving.
Timeline
AOM
Dave and Busters
06.2023 - Current
No Degree - Engineering
Clemson University