Summary
Overview
Work History
Education
Skills
Certification
Timeline
Previous Address
Generic

Dione M. Welker

Myrtle Beach

Summary

I am sincere, hard working, honest and very people oriented. I am constantly seeking to grow and exhibit my education, work experience and skills that I have obtained.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Accounting Clerk

Vacation Myrtle Beach
06.2024 - Current
  • Company Overview: Accounting Corporate Office
  • Maintaining and analyzing financial records. Responsible for ensuring the effective management of money by tracking transactions prepares financial statements, tracking revenue and expenses. Customer service over the phones with clients.

General Manager / Home Owner Representative Manager

Palms Resort- Vacation Myrtle Beach
04.2015 - 06.2024
  • Responsible for overseeing all aspects of Operations.
  • Ensuring to achieve targeted financial goals and maximizing revenues, rate variance, forecasts and ensuring SOPs compliance.
  • Directly working with homeowners, upgrading units to maintain company standards and increase revenue.
  • Working close with Homeowner association for common area enhancements.
  • Upheld Customer service and overall satisfaction of the resort between the guest and the homeowners.

General Manager

Hotel Blue- Vacation Myrtle Beach
01.2011 - 01.2015
  • Responsible for overseeing all Operations and to ensure achieving targeted financial goals to maximize resort revenues.
  • Coordinated major projects. (E.g. renovations, capital expenditures, change over’s/updates.)
  • Customer service and overall satisfaction of the resort.

Assistant General Manager/ Night Manager

Captains Quarters Resort- Vacation Myrtle Beach
01.2008 - 01.2011
  • Responsible for assisting overseeing all operations.
  • Ensure seamless efforts among front desk, housekeeping, laundry, security, and reservation teams to maximize revenue and achieve quality guest experiences.
  • Drive business growth by recruiting, training, managing and mentoring top-performing team members, including employee morale, meetings and completing performance reviews.

Dispatch Supervisor for the Marketing Department

Fairfield Resorts (Wyndam)
03.1999 - 10.2007
  • Overseeing all aspects of the communication between the CMA's and the Sales Department for a Major Timeshare Resort.
  • Assisting Administration reaching monthly budget goals.
  • Sales service on the telephones.

Operations Assistant

City Hotels, USA
04.1997 - 07.1998
  • Assisting in overseeing the $7million dollar restoration of a historical hotel: originally built in 1898.
  • Responsible for assisting in the reposition of the hotel from the markets “weakest Performer

Education

Real Estate -

Fortune Academy
Myrtle Beach, SC
01.2008

Computers - undefined

Sinclair College
Dayton, Ohio

Hospitality Management and Travel & Tourism - undefined

Rets Tech Center
Dayton, Ohio
01.1989

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • High Customer Service

Certification

Attended many Tony Robbins events live required by Vacation Myrtle Beach to obtain over improvement skills.

Timeline

Accounting Clerk

Vacation Myrtle Beach
06.2024 - Current

General Manager / Home Owner Representative Manager

Palms Resort- Vacation Myrtle Beach
04.2015 - 06.2024

General Manager

Hotel Blue- Vacation Myrtle Beach
01.2011 - 01.2015

Assistant General Manager/ Night Manager

Captains Quarters Resort- Vacation Myrtle Beach
01.2008 - 01.2011

Dispatch Supervisor for the Marketing Department

Fairfield Resorts (Wyndam)
03.1999 - 10.2007

Operations Assistant

City Hotels, USA
04.1997 - 07.1998

Computers - undefined

Sinclair College

Hospitality Management and Travel & Tourism - undefined

Rets Tech Center

Real Estate -

Fortune Academy

Previous Address

5065 Studebaker Rd, Tipp City, Ohio, 45371

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Dione M. Welker