Dixie West

Delivered executive-level support to the Carolinas and Mid-Atlantic Market President and team while simultaneously providing administrative support to the Tennessee Market President. Additionally, during a three-year period from 2020 – 2023, provided administrative support to the Southeast Regional Vice-President.

• Managed complex calendars and coordinated high-level meetings, improving scheduling efficiency and reducing conflicts.
• Arranged domestic travel and processed expenses using Concur.
• Supported Network Operations and the Contracting team with administrative projects.
• Assisted with new hire onboarding including IT equipment orders, submitting access requests to company proprietary network applications and security access badges.
• Maintained office supply inventory and ensured timely ordering.
• Cigna Healthcare – Medicare | Charlotte, NC
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

During separate periods of time, supported various leaders including Director of Revenue Cycle Management, VP of Managed Care Services, and the Clinic Administrator.

• Provided a high level of administrative support.
• Managed multiple calendars, organized simple to complex meetings.
• Arranged domestic travel and processed expenses using Concur.
• Planned and coordinated all staff appreciation events for 300 plus employees as part of employee satisfaction.
• Dignity Health Medical Foundation | Rancho Cordova, CA