Doerian Johnson
Greer
Summary
Dynamic Asset Protection Manager with extensive experience at Belk Department Store, excelling in theft prevention and incident investigation. Proven track record in reducing shrinkage through strategic partnerships and effective safety management. Skilled in CCTV operation and team leadership, fostering a secure environment while enhancing customer relations.
Overview
21
21
years of professional experience
Work History
Asset Protection Manager
Belk Department Store
Greenville
11.2024 - Current
- Provided guidance and assistance in resolving disputes between customers or employees.
- Participated in external law enforcement initiatives targeting organized retail crime rings.
- Collaborated with other departments within the organization on projects involving asset protection.
- Responded promptly and appropriately to customer complaints concerning issues related to asset protection.
- Conducted investigations of shoplifting incidents and employee theft cases.
- Ensured compliance with federal, state and local laws and regulations relating to asset protection.
- Performed regular inspections of stores to ensure adherence to company guidelines regarding safety practices.
- Investigated suspicious activities that may lead to internal and external fraud or theft.
- Maintained up-to-date knowledge of applicable laws, regulations, policies, procedures, techniques and trends pertaining to asset protection.
- Developed effective partnerships with vendors supplying products used by the organization's Asset Protection team.
- Trained personnel on proper asset protection procedures and techniques.
- Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
Area Asset Protection Manager
JC Penney
Chattanooga
01.2017 - 11.2024
- Multi-Unit Manager, provide leadership and training to support the Asset Protection Initiatives to reduce Shrink and Drive Sales
- Detect and investigate shortages caused by Cash/ Internal/External Theft
- Build relationships with Marketing Investigators focusing on ORC group Activity
- Build working relationships with local law enforcement agencies.
- Manage Safety Programs, creating a safe environment to Work and Shop
- Provided guidance to store personnel on proper procedures for handling merchandise returns and refunds.
- Coordinated training sessions for store employees on asset protection topics such as safety awareness, theft deterrence, and customer service standards.
- Monitored security systems including cameras, alarms, access control systems, and analytics software to identify suspicious activity or potential threats.
- Conducted investigations into incidents of theft, fraud, and policy violations.
- Ensured that all areas within assigned stores were adequately protected against theft through implementation of appropriate physical barriers such as locks or gates.
- Responded promptly when notified about potential incidents involving shoplifters by deploying appropriate resources for apprehending suspects.
- Created and implemented a comprehensive asset protection strategy to reduce shrinkage across the area.
- Developed and maintained relationships with local law enforcement agencies to ensure effective collaboration in resolving issues related to shoplifting or other criminal activities.
- Performed regular audits of stores to ensure compliance with corporate policies regarding inventory management practices and security protocols.
Multi Unit Loss Prevention Manager
Sears Holding Corporation
Dalton
05.2014 - 01.2017
- Multi Unit Manager/District Partner, provide investigation and training support to stores in my District
- Review Exception Reports to Identify Internal Theft, travel to stores to Interview and resolve
- Build partnerships with Store Management Teams within assigned District, communicate External/ORC Trends and Action Plan to resolve Theft
- Provide Leadership and direction within my District in absence of the District Manager
Loss Prevention Manager
Sears Holding Corporation
Fort Lauderdale
02.2011 - 05.2014
- Loss Prevention Manager, Wicklander Zulawski Certified, own and manage the Loss Prevention Program in a High Shrink Store
- Hire train and manage Loss Prevention Associates
- Investigate, interview, and resolve Internal Dishonesty
- Manage Risk Management Claims WC/GL
- Review Security System to include Fire/Burglar Alarm
Asset Protection Coordinator
Winn-Dixie Stores, Corporate Office
Pompano Beach
05.2008 - 02.2011
- Asset Protection Coordinator, report directly to District Manager
- Own all Asset Protection Programs in a single store/assist with district projects
- Attends district’s inventories to provide support to stores
- Investigate, interview, and resolve Internal dishonesty
- Manage Safety Program
- Manage/Monitor Security System
Asset Protection Specialist
Target Corporation
Coral Springs
05.2007 - 05.2008
- Asset Protection Team Leader Manage and develop the Asset Protection Team
- Resolve Shoplifting Apprehensions
- Build partnerships with Investigations Team, Retail Crime Detectives, and local Law Enforcement
- Assist win Internal Investigations
Target Protection Specialist
Target Corporation
Coral Springs
08.2004 - 05.2006
- Asset Protection Associate, Provide Physical deterrence to reduce theft
- Provide strong Customer Service
- Support Store Detectives resolving Shoplifter Apprehensions
Education
Massage Therapist - Massage Therapy
National School of Technology
Ft Lauderdale, Florida02-2005
Physical Therapy Assistant -
Canton Collage For Technology
New York01.2002
Med Specialist/Electrician -
US Army Advance Job Training
Upstate New York01.1995
High School Diploma -
Evander Childs High School
The Bronx, NY01.1993
Skills
- Computer literate
- Incident investigation
- Theft prevention
- Loss mitigation
- Safety management
- Surveillance systems
- Customer relations
- CCTV Installation and Operation
- Partnership building
- Policy enforcement
- Team leadership
- Action plan development
References
- Nathan Harrold, Former General Store Manager, (214) 605-7136
- Mike Little, District Operations Manager, 678-234-5427
- Tom Kelly, Former AP District Manager, (615) 513-3082
- Rodney Williams, Former AP District Manager, (336) 403-2360
Military Experience
- US Army, Fort Drum, NY, 01/95, 01/99, Advance Training: Medical Specialist
- US Army Reserve, Palisade, NY, 01/93, 01/95, Advance Training: Interior Electrician
Professional Skills And Certifications
- Computer literate
- Wicklander Zulawski Interview training certification
- CCTV Installation and Operation
References
References available upon request.
Timeline
Asset Protection Manager
Belk Department Store
11.2024 - Current
Area Asset Protection Manager
JC Penney
01.2017 - 11.2024
Multi Unit Loss Prevention Manager
Sears Holding Corporation
05.2014 - 01.2017
Loss Prevention Manager
Sears Holding Corporation
02.2011 - 05.2014
Asset Protection Coordinator
Winn-Dixie Stores, Corporate Office
05.2008 - 02.2011
Asset Protection Specialist
Target Corporation
05.2007 - 05.2008
Target Protection Specialist
Target Corporation
08.2004 - 05.2006
Massage Therapist - Massage Therapy
National School of Technology
Physical Therapy Assistant -
Canton Collage For Technology
Med Specialist/Electrician -
US Army Advance Job Training
High School Diploma -
Evander Childs High School
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