Dominic Vallely
Simpsonville
Summary
Professional in food service industry with focus on delivering exceptional customer experiences. Extensive background in kitchen management and food preparation. Reliable team player with commitment to adapting to evolving business needs and achieving outstanding results.
Overview
7
7
years of professional experience
Work History
Food Service Professional
Olive Garden & McDonald's
01.2019 - Current
- Cultivated exceptional customer service, patience, and verbal communication skills in a high-volume, fast-paced environment.
- Demonstrated reliability and a strong work ethic by consistently managing demanding responsibilities while maintaining a positive team-oriented attitude.
- Developed a proven ability to perform effectively under pressure, efficiently prioritizing tasks to meet critical deadlines during peak hours.
Education
Bachelor of Arts - Computer Information Technology
University of South Carolina Upstate
Spartanburg, SC06.2026
Skills
- Programming Languages: Python, Java, JavaScript, SQL, HTML, C
- Software & Tools: IntelliJ, Eclipse, Linux/Unix, Windows OS, Git
- Concepts & Methodologies: Object-Oriented Programming (OOP), Data Structures, API Integration, System Troubleshooting, Agile Team Collaboration
- Excellent customer service
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English (Native)
Spanish (4 years of formal study)
Timeline
Food Service Professional
Olive Garden & McDonald's
01.2019 - Current
Bachelor of Arts - Computer Information Technology
University of South Carolina Upstate
Leadership & Community Engagement
- Local Homeless Shelters & Greenville Humane Society, Volunteer, Greenville, SC, 2018, 2024, Dedicated time to community service, demonstrating empathy, responsibility, and a commitment to supporting local initiatives., Assisted with daily operations at shelters and facilitated animal enrichment programs.
- Mauldin Police Explorers Program, Explorer, Mauldin, SC, 2019, 2021, Gained foundational experience in protocol, procedure, and public service, developing a strong sense of integrity and attention to detail.