Dommenique Woodard
Spartanburg
Summary
Detail-oriented professional with extensive experience in healthcare. Expertise in crisis intervention and patient education, leading to enhanced health outcomes and increased patient satisfaction. Proven ability to adapt to diverse situations and deliver effective solutions in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Medical Assistant (CSR)
WellStreet Urgent Care (Prisma Health)
Taylors
05.2025 - Current
- Assisted healthcare providers with patient examinations and procedures, enhancing care delivery.
- Managed patient intake processes and maintained accurate medical records for optimized workflows.
- Administered vaccinations and performed routine lab tests to support patient health initiatives.
- Educated patients on treatment plans and preventive care measures for informed decision-making.
- Ensured compliance with safety protocols and infection control standards to maintain a safe environment.
- Collaborated with multidisciplinary teams to improve overall quality of patient care.
- Provided compassionate support to patients during clinic visits, fostering a welcoming atmosphere.
- Kept examination rooms clean, stocked with supplies, and prepared for incoming patients.
Mental Health Specialist
Marshall Pickens (Prisma Health)
Greenville
10.2024 - 11.2025
- Assessed patient mental health needs through comprehensive evaluations and interviews.
- Facilitated therapeutic group sessions focused on coping strategies and emotional support.
- Monitored patient progress, adjusting care plans based on feedback and observations.
- Documented patient interactions and treatment outcomes in electronic health records to ensure continuity of care.
- Provided crisis intervention support during acute mental health episodes to stabilize patients and connect them with ongoing care.
- Educated patients and families about mental health conditions and available resources to empower informed decision-making and promote recovery.
- Collaborated with professionals to coordinate optimal client care.
- Delivered individual therapy sessions focusing on symptom reduction techniques.
Medical Assistant
Prisma Health
Greenville
04.2022 - 10.2024
- Collaborated with diverse coworkers to meet patient care objectives and enhance service delivery.
- Administered medications and monitored vital signs for varied patient populations.
- Assisted in emergency procedures while maintaining a calm, supportive environment.
- Prepared examination rooms to ensure cleanliness and readiness for patients.
- Collected and documented patient medical histories accurately and promptly.
- Managed front office operations by responding to patient inquiries and efficiently scheduling appointments.
- Adhered to HIPAA regulations to safeguard confidential patient information.
- Performed basic laboratory tests under supervision, ensuring accurate results for urinalysis and blood glucose levels.
Medical Assistant
Chuckawalla Valley State Prison
Blythe
08.2019 - 04.2022
- Administered medications and monitored vital signs to ensure optimal patient care.
- Collaborated with healthcare teams to formulate effective patient care plans.
- Conducted thorough assessments to identify patient needs and concerns.
- Assisted in emergency procedures while prioritizing patient safety protocols.
- Documented patient progress and changes accurately in medical records.
- Provided emotional support to patients and families during challenging situations.
- Maintained a safe environment for staff and patients by adhering to safety protocols.
- Educated patients on medical conditions, treatment plans, and self-care techniques.
Supervisor
Lakeview Senior Living
Boiling Springs
02.2018 - 08.2019
- Supervised daily operations and team activities in senior living facility.
- Coordinated resident care plans with multidisciplinary teams for service excellence.
- Trained and mentored new staff on operational procedures and best practices.
- Ensured compliance with health and safety regulations to maintain a safe environment for residents.
- Facilitated regular communication among residents, families, and healthcare providers to support holistic care.
- Monitored resident needs and addressed concerns promptly to improve overall quality of life.
- Implemented training programs to elevate employee performance and service standards.
- Directed a team of 15 employees, ensuring effective daily operations.
Medical Assistant
Immediate Care Clinic
Greenville
01.2017 - 02.2018
- Prepared examination rooms for patient visits and maintained cleanliness standards.
- Assisted physicians with patient examinations, procedures, and vital signs collection.
- Collected and documented patient medical histories accurately and promptly.
- Administered medications and provided education on treatment plans to patients.
- Managed billing processes and verified insurance information to ensure accurate patient accounts.
- Coordinated front office operations by handling phone inquiries and scheduling patient appointments.
- Organized charts, documents, and supplies to streamline workflow and support team efficiency.
- Ensured compliance with HIPAA regulations regarding confidential patient information.
Medical Assistant
Greenville Ob/gyn
Greenville
10.2014 - 01.2017
- Assisted physicians during examinations and procedures to enhance quality of patient care.
- Administered injections, medications, and treatments according to physician directives.
- Coordinated communication between patients and physicians to enhance treatment effectiveness.
- Accurately collected and documented patient medical histories in a timely manner.
- Performed basic laboratory tests under supervision, including urinalysis and blood glucose levels.
- Maintained inventory of medical supplies and ordered replacements.
- Maintained cleanliness and readiness of examination rooms to support efficient patient visits.
- Consistently adhered to HIPAA regulations to safeguard confidential patient information.
Education
Associate of Science - Medical Assistant
Virginia College
Spartanburg, SC10-2014
Skills
- Medication administration
- Electronic health records
- Patient assessments
- Vital sign assessment
- Team collaboration
- Direct patient care
- Phlebotomy
- Venipuncture and phlebotomy
- Infection control
- Clinical documentation
- Sterile technique
- Preparing specimens and samples
- Wound care management
- First aid
- Patient education
- Telehealth coordination
- Quality assurance
- Dementia and Alzheimer's care
- Orthopedic splints
- Time management
- Inventory and supply management
- Medical terminology
- Medical supply inventory
- Stocking supplies
- Patient scheduling
- Appointment follow-up
- Payment processing
- Team collaboration
- Communication skills
- Active listening
- Problem solving
- Adaptable
- Calm and level-headed under duress
- Professionalism and ethics
- Clinical operations
- Vital sign monitoring
- Wound care management
- Professionalism and ethics
- Medical records confidentiality
- Inventory and supply management
- Appointment follow-up
- Patient scheduling
- Payment processing
Timeline
Medical Assistant (CSR)
WellStreet Urgent Care (Prisma Health)
05.2025 - Current
Mental Health Specialist
Marshall Pickens (Prisma Health)
10.2024 - 11.2025
Medical Assistant
Prisma Health
04.2022 - 10.2024
Medical Assistant
Chuckawalla Valley State Prison
08.2019 - 04.2022
Supervisor
Lakeview Senior Living
02.2018 - 08.2019
Medical Assistant
Immediate Care Clinic
01.2017 - 02.2018
Medical Assistant
Greenville Ob/gyn
10.2014 - 01.2017
Associate of Science - Medical Assistant
Virginia College