Donald L. Huyck, Jr.
Prosperity
Summary
Results-driven retail management professional with a determination to surpass company sales goals. Utilizing financial and marketing education, consistently making intelligent purchasing and merchandising decisions. Proactively addressing and resolving concerns, optimizing policies, and actively engaging with customers to foster loyalty and boost sales.
Overview
22
22
years of professional experience
Work History
Store Manager
Food Lion
04.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- 2023 Highest EcoLab score in Upstate SC Region
- 2023 Highest in the Upstate SC Region same store sales percent YTD 22.6%
- 2024 Highest in the Upstate SC Region same store sales percent YTD 14.1
- 2023 & 2024 Developed great working relationship with United Ministries Food Bank and Zion Church Food Pantry resulting in 250K increase in store sales
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Recognized as a region leader in total store merchandising and backroom conditions.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Samsung
10.2020 - 03.2021
- Boosted employee morale by fostering a positive work environment, recognizing exceptional performance, and addressing concerns in a timely manner.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Cultivated professional working relationships with peers and supervisors.
Store Manager
Bilo
01.2014 - 10.2020
- Executed successful remodel/grand opening 2016, increasing sales and customer shopping experience
- Talent provider promoting four salaried managers from hourly staff
- Successfully executed project management role to train store manager counterparts
- Selected as district leader in absence of District Director
- Creative sales driver with focus on in-stock, fresh and friendly culture
- Food protection and safety certified
Assistant Manager
The Home Depot
01.2013 - 01.2014
- Home Depot University (HDU), graduate 2013
- Successfully led district training initiative for new-hire onboarding project
- Completed all salaried management roles: Specialty, Marketing and Operations
Store Manager
Bilo
01.2003 - 01.2013
- Attained successful operations at 5 locations for company improvement initiative
- Created a positive customer focused culture at all locations
- Winner Presidents Club Award for sales and EBITDA earnings - 2009, 2010, 2012
- Rated as a top Store Manager multiple times on annual Human Resources Planning (HRP)
Education
Home Depot University (HDU) -
Home Depot University
01.2013
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Inventory management
- Payroll management
Timeline
Store Manager
Food Lion
04.2021 - Current
Samsung
10.2020 - 03.2021
Store Manager
Bilo
01.2014 - 10.2020
Assistant Manager
The Home Depot
01.2013 - 01.2014
Store Manager
Bilo
01.2003 - 01.2013
Home Depot University (HDU) -
Home Depot University
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