Donald McKinney
Charleston
Summary
Managed the establishment of two Apotheca Cannabis stores in South Carolina, reflecting proficiency in operational coordination and team leadership. Earned accredited endorsements from Beckley Police Department and Raleigh County Sheriff’s Office, affirming strong community partnerships.
Overview
4
4
years of professional experience
Work History
Store Manager
Apotheca Cannabis Dispensary
07.2025 - Current
- Collaborated with team members to ensure smooth workflow during peak hours.
- Maintain a clean, organized, and inviting store environment.
- Oversee inventory management, including ordering, receiving, and stocking products.
- Implement and enforce security protocols to protect employees, customers, and assets.
- Ensure compliance with all state and local regulations, including product handling, sales, and record-keeping.
- Recruit, hire, train, and supervise dispensary staff (budtenders, inventory specialists, etc.).
- Create employee schedules and manage timekeeping.
- Provide ongoing coaching, feedback, and performance evaluations to staff. Foster a positive and collaborative work environment.
- Address employee issues and resolve conflicts in a timely and professional manner.
- Ensure that all customers receive exceptional service and accurate information.
- Resolve customer complaints and issues promptly and effectively.
- Develop and implement strategies to enhance the customer experience.
- Maintain a thorough knowledge of cannabis products, strains, and consumption methods
- Develop and implement strategies to increase sales and achieve revenue targets..
Records and Evidence
Beckley Police Department
11.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintain all records and evidence submitted by officers
- Certifications in NCIC and and Weapons.
Store Manager
Prime Communications AT&T
04.2021 - 09.2023
- Assisted in daily store operations and maintained inventory levels.
- Provided customer service support, addressing inquiries and resolving issues.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Organized merchandise displays to enhance visual appeal and drive sales.
- Monitored stock levels and communicated needs to management for replenishment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
High School Diploma -
Woodrow Wilson High School
Beckley, WVSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Store operations
- Store opening and closing
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Cash management
Timeline
Store Manager
Apotheca Cannabis Dispensary
07.2025 - Current
Records and Evidence
Beckley Police Department
11.2023 - 05.2024
Store Manager
Prime Communications AT&T
04.2021 - 09.2023
High School Diploma -
Woodrow Wilson High School