Donnell Hopkins
North Charleston
Summary
Strategic IT professional with extensive experience aligning technical solutions to business needs. Led requirements gathering and process re-engineering initiatives for operational efficiency. Managed project documentation and communication across cross-functional teams to enhance project execution. Leveraged data analysis and stakeholder collaboration to implement cost-reducing process enhancements, utilizing Agile methodologies and risk management for successful outcomes.
Overview
19
19
years of professional experience
Work History
Senior Business Analyst
Sierra7 INC.
02.2021 - 01.2026
- Anticipated evolving business needs, identified areas for improvement, gathered user feedback, and implemented updates and enhancements.
- Managed Agile backlog for multi-team projects, ensuring alignment with business priorities and timely delivery of project milestones.
- Analyzed business needs and user stories to identify technical solutions.
- Reviewed and created business requirements, coordinated testing schedules, and assisted with test script preparation.
- Developed and maintained business requirements documents, workflow diagrams, meeting materials, status reports, risk logs, and action item trackers.
- Participated in the requirements definition process to better understand the customer needs.
- Organized and prioritized Agile backlog for multiple teams to ensure efficient workflow.
- Communicated technical concepts to stakeholders and partnering system representation, to help find resolutions for problems that may arise because of the technical interfaces and functional dependencies.
- Supported transition to evolving data and information management standards, enhancing organizational adaptability and data integrity.
- Tested software, including System Integration Testing (SIT), User Acceptance Testing (UAT), and Debugging.
- Designed and managed the operating rhythm to support business needs and priorities, which includes meeting cadence, look-ahead, reporting cycles, event engagement, and communication channels.
- Analyzed architecture documents to align programmatic solutions to the big picture.
- Ensured integration across programs/functions and the enterprise on management system, integration requirements, and key initiatives.
- Facilitated data sharing, collaboration, and communication between teams and departments, promoting alignment and improving project outcomes.
- Supported the creation and delivery of project documentation.
- Worked with the project manager in coordinating Business Analysts' activities.
- Performed troubleshooting, triage, root cause analysis, and follow-up on corrective actions.
Senior Consultant
Deloitte Consulting LLC.
02.2019 - 02.2021
- Led daily scrum meetings, enabling team members to share status updates on work assignments.
- Supported team members in grasping project goals and objectives.
- Tracked any potential risks and notified leadership by providing Risk Management.
- Created a Risk Management Registry and provided Leadership with Feedback.
- Demonstrated change request process by preparing and submitting documentation for review.
- Monitored potential risks and communicated findings to leadership through risk management reports.
- Developed a risk management registry to catalog and assess potential project risks for leadership review.
- Understood requirements for reports and dashboards and collaborated with appropriate teams to create.
- Provided timely data analysis and business insights, enhancing organizational decision-making processes.
- Worked with technical staff and web designers in translating requirements into the design/adaptations of software.
- Collaborated with business analysts to document system requirements and create test scripts. Collaborated with testers in the documentation of system requirements, creation of test scripts, and requirements traceability matrix.
- Used project and program management tools and best practices to support project leaders.
- Conducted interviews with potential candidates to assess qualifications and fit. for job opportunities.
- Worked with the project manager in coordinating Business Analysts' activities.
Business Analyst
Northrop Grumman Corporation
06.2014 - 10.2018
- Participated and worked with clients to collect and identify functional, technical, and business requirements and analyze existing provisions concerning the impact of system enhancements.
- Perform mapping, gap analysis, and lead the business analysts' team in the requirements gathering and testing process, and interview team members at all levels of the organization to understand business drivers and prioritize requirements.
- Facilitated communication between subsidiary stakeholders across internal and external stakeholders.
- Interview users to develop the As-Is business process and define business rules for system development.
- Conducted JAD sessions with workgroup members and stakeholders to create a high-level process model, enhancing collaboration.
- Created test plans and performed testing scenarios for integration and user acceptance testing.
- Examine various policies to determine current business practices and identify opportunities for improvement.
- Designed requirements gathering approach and data mapping guidelines for collecting system data.
- Led discussions on different design approaches on how to accomplish end-user and business goals.
- Developed and supported process standards, guidelines, methods, and tools.
- Identified resources and supported processes needed to develop and maintain the proposed system changes.
- Supported subsidiary engagement across internal and external stakeholders.
- Provided the client with solutions to support their mission relative to the Research Cloud Computing Software Applications.
- Led discussions on new development and design concepts, shaping future business processes to meet evolving needs.
- Contributed to front-end design discussions and decisions and usability decisions.
- Participated in front-end design and usability decisions.
- Walked through prototype and test materials with facilitators and observers.
Business Analyst III
CGI Federal
03.2011 - 05.2014
- Analyze requirements for Web application information systems.
- Work with other business analysts and testers in the documentation of system requirements, creation of test scripts, and requirements traceability matrices.
- Collaborated with technical staff and web designers to translate requirements into effective software designs and adaptations.
- Facilitate requirements gathering JAD sessions with the customer.
- Perform process analysis and create process flows/flowcharts.
- I led a team of eight members through the entire SDLC/Agile Methodology.
- Identified and proposed improvements to internal processes, providing actionable solutions.
- Analyzed business and system requirements, developed the system, executed and validated integration testing test cases, tracked defects, and supported team members with project-related activities.
Business Analyst
CommIT Enterprise
05.2007 - 03.2011
- Successfully upgraded three Informatica environments (dev, test, and prod) from 8.6.1 version to Informatica 9.1.0.
- Installed and configured Informatica Metadata Manager and Data Analyzer tools.
- Reviewed Informatica environment to ensure controls, efficiency, and compliance with ISC policies and data warehousing principles.
- Monitored system performance and optimized tuning parameters to enhance efficiency.
- Created an automation process to maintain and manage Informatica sessions and tasks efficiently.
- Created an automation process to maintain and manage Informatica servers efficiently.
- Conducted audits of task completion to ensure timely execution.
- Developed an automation process to streamline maintenance and management of Informatica sessions and tasks.
- Developed resources for Metadata Manager to support data integration workflows for PowerCenter, Oracle source and target schemas, Business Objects reports universe database.
- Conducted impact analysis for significant change in EPIC source system, producing documentation for data mart adjustments.
- Migrated Informatica code across environments using code migration techniques.
Education
Lean Six Sigma - Yellow
Sierra7
01-2025
Agile saFe Training -
Deloitte
01-2019
Project Management Training - PMBOK
01-2016
Certified Professional Scrum Master -
12-2015
Bachelor of Science - Computer Science
Johnson C. Smith University
05-2007
Skills
- Requirements Gathering
- Cross-Functional Team Management
- Project Delivery Methodologies
- IT System Analysis
- Impact Risk Analysis
- Gap Assessment
- Technical Requirements
- Business Rules
- API Integration
- Data Visualization
- Project Management & Tracking
- Prototyping Techniques
- Stakeholder Education
- Software testing
- Usability Testing
- Technical Documentation
- Automation Testing
- Stakeholder Management
- Change Control Management
- Wire Frames
- Problem-Solving Capabilities
- Software Development Lifecycle
- User Training
- Business Process Improvement
- Risk Assessment
Software And Programming Language Experience
- Microsoft Suites
- Oracle
- LINUX
- Visio
- JAVA
- Application Lifecycle Management (ALM)
- Confluence
- C++
- SQL
- Azure
- JIRA
- DevOps
Timeline
Senior Business Analyst
Sierra7 INC.
02.2021 - 01.2026
Senior Consultant
Deloitte Consulting LLC.
02.2019 - 02.2021
Business Analyst
Northrop Grumman Corporation
06.2014 - 10.2018
Business Analyst III
CGI Federal
03.2011 - 05.2014
Business Analyst
CommIT Enterprise
05.2007 - 03.2011
Lean Six Sigma - Yellow
Sierra7
Agile saFe Training -
Deloitte
Project Management Training - PMBOK
Certified Professional Scrum Master -
Bachelor of Science - Computer Science
Johnson C. Smith University