Donya Khaledi
Charleston
Summary
Certified Pharmacy Technician (CPhT) with over 3 years of experience in high-volume retail pharmacy settings. Currently serving as a Lead Pharmacy Technician at CVS Pharmacy in Charleston, SC. Skilled in insurance billing, workflow management, inventory control, immunization support, and team coordination. Detail-oriented, patient-focused, and experienced in managing daily pharmacy operations while maintaining compliance with state and federal regulations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
Charleston, SC
11.2022 - Current
- Supervised daily pharmacy operations, ensuring compliance with safety and regulatory standards.
- Trained and mentored junior pharmacy technicians, enhancing team performance and efficiency.
- Managed inventory levels, optimizing stock management processes to reduce waste and improve availability.
- Collaborated with pharmacists to verify prescriptions, maintaining accuracy and patient safety.
- Process and resolve complex insurance billing issues (commercial, Medicare, Medicaid).
- Handle high-volume prescription filling with accuracy and efficiency
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Bachelor of Science - Engineering
SRBIAU
Tehran03-2020
Skills
- Problem-solving skills
- Pharmacy software proficiency
- Inventory control
- Order verification
- Pharmaceutical calculations
- Drug inventory control
- Prescription processing
- HIPAA
- Insurance verification
- Regulatory compliance
- Insurance billing
- Updating medication histories
- Drug storage procedures
- Medication dispensing
- Patient confidentiality
- New hire onboarding
- FDA and HIPAA compliance
- Drug storage
Accomplishments
- Facilitated the implementation of a new drug inventory system.
- Processed and filled over 200 prescriptions per day.
- Reduced prescribing errors 0% by reaching out to prescribers to verify medication orders.
Certification
- CPhT - Certified Pharmacy Technician
- South Carolina Registered Pharmacy Technician
- Immunization Support & Vaccine Administration Experience
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Lead Pharmacy Technician
CVS Pharmacy
11.2022 - Current
Bachelor of Science - Engineering
SRBIAU