Dustin Messenger
Aiken,SC
Summary
Dynamic IT Technician with a proven track record at Pollock Company, adept in application installations and offering exceptional remote support. Skilled in software troubleshooting and critical thinking. Excel in transforming technical challenges into solutions, enhancing system efficiency and user satisfaction. Hands-on experience in diverse environments fosters adaptability and a results-driven approach to technology management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Technician
Pollock Company
07.2021 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured End users to Print & scan directly to their MFDs
- Installed Software applications such as PaperCut & Ysoft Cloud based printing
Asphalt Marking & Seal Coater
Southeastern Commercial Property Services
04.2018 - 06.2021
- Maintained a professional work ethic.
- Performed tasks alone as well as with other team members.
- Trained on proper PPE and safety regulations within the job site.
- Measured out parking lots and roadways to ensure that correct amount of markings would fit well within the area of the project.
- Performed asphalt coating to ensure that customers were getting the whole life out of their driveways and parking lots.
Plumber & Apprentice
Yohe Plumbing
04.2017 - 03.2018
- Repaired plumbing systems, components, and equipment.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Filled pipe systems with water and air to determine location of leaks.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Education
Hephzibah High School
Hephzibah, GAGED -
Aiken Adult Education Center
Aiken, SC Skills
- Hardware technician
- Application installations
- Application support
- Helpdesk services
- Software configuration
- Remote support
- Print solutions & Software specialist
- Software troubleshooting
- Problem-solving
- Critical thinking
Certification
• PaperCut Sales Specialist
• PaperCut Hive Sales Foundation
• Fiery Professional Cutsheet Certification
• DocuWare Technical DSC
Timeline
IT Technician
Pollock Company
07.2021 - Current
Asphalt Marking & Seal Coater
Southeastern Commercial Property Services
04.2018 - 06.2021
Plumber & Apprentice
Yohe Plumbing
04.2017 - 03.2018
Hephzibah High School
GED -
Aiken Adult Education Center
• PaperCut Sales Specialist
• PaperCut Hive Sales Foundation
• Fiery Professional Cutsheet Certification
• DocuWare Technical DSC
Similar Profiles
Hector A. VazquezHector A. Vazquez
IT Service Desk Engineer at Pollock CompanyIT Service Desk Engineer at Pollock Company
Zac PollockZac Pollock
Landscaper at Russ PollockLandscaper at Russ Pollock
Melissa WilliamsMelissa Williams
Director of Focused Market at Pollock OroraDirector of Focused Market at Pollock Orora