Hi, I’m
Dwayne D. McGowan
Operations Supervisor
Charleston,SC
Summary
Oversees operations to meet continuous internal and external customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management and customer fulfillment.
Overview
14
years of professional experience
2
years of post-secondary education
Work History
UNIS Ridgeville, SC
Operations Supervisor
08.2022 - Current
Job overview
- Successfully adjusted expenditures to reduce inefficient spending for P/L resulting in 100k surplus during slow season
- Successfully cleared audit with 99.8 percent rate of passing after reconciliation of over 3 million dollars in inventory
- Contributed to long-term strategic planning discussions within leadership team to help shape future direction for business unit.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels for new StartUp facility.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
UNIS
Inventory Control Supervisor
05.2022 - Current
Job overview
- Planned allocation of resources, materials and equipment for for two regional facilities.
- Analyzed sales trends to forecast future demand patterns, enabling proactive adjustments to inventory levels as needed.
- Experience in managing multiple complex inventory activities and client-driven projects.
- Decreased inventory shrinkage through diligent monitoring, security measures, and employee training on loss prevention practices.
- Reduced stock discrepancies with thorough audits of physical inventory and warehouse organization.
Trade Port Logistics
Operations Supervisor
08.2021 - 05.2022
Job overview
- Reduced trans-loading time with optimized coordination of truck and railcar movements.
- Provided comprehensive training for new team members, equipping them with essential skills for job success.
- Streamlined communication between departments through clear reporting channels, fostering collaboration across teams.
- Identified opportunities for continuous improvement initiatives that resulted in increased overall performance metrics.
- Assisted in development of standard operating procedures, streamlining processes for increased productivity.
Trade Port Logistics
Production Floor Lead
10.2020 - 08.2021
Job overview
- Optimized resource allocation by identifying areas where resources could be shifted or shared among different teams or projects.
- Implemented quality control measures to reduce product defects and improve overall product quality.
- Enhanced communication among team members for increased productivity and reduced miscommunications.
- Reduced equipment downtime by implementing a proactive maintenance schedule and addressing issues promptly with onsite management.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
BBA Pumps
Senior Warehouse Associate
10.2020 - 05.2021
Job overview
- Participate in after-hours emergency response efforts for storm perorations
- Ability to travel and work off site in order to meet customer request/demand
- Coordinated with sales and purchasing departments to forecast demand accurately, avoiding overstock or shortages.
- Reduced order processing time for improved customer satisfaction through effective communication and coordination with team members.
- Ensured compliance with local regulations regarding hazardous materials handling procedures while maintaining safe working environment do to OSHA environmental clause.
- Managed shipping and receiving operations to ensure timely delivery of products to customers.
State of South Carolina
Enrichment Educator
12.2017 - 04.2019
Job overview
- Instruct adult learners individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations
- Adapt teaching methods and instructional materials to meet adult learners' varying needs and interests
- Enhanced adult learners'' engagement by incorporating innovative teaching methods and real-world examples into lessons.
- Designed curriculum-aligned assessments to measure student progress and inform instructional decisions.
- Developed comprehensive lesson plans tailored to meet the diverse needs of adult students, ensuring a solid grasp of key concepts.
US Army
Fire Support Specialist
01.2010 - 12.2016
Job overview
- Increased mission success rates by effectively managing target prioritization and allocation of available fire support assets.
- Streamlined target acquisition processes for improved artillery accuracy and effectiveness.
- Improved force survivability through expert analysis of terrain features when selecting firing positions for artillery units.
- Enhanced team communication by implementing effective fire support coordination measures.
- Ensured compliance with safety regulations, minimizing risk to friendly forces during live-fire exercises and combat operations.
- Maintained a high degree of situational awareness, enabling rapid adaptation to changing battlefield conditions.
Education
Western Governors UniversitySalt Lake City, UT
Bachelor of Science from Business Administration And Management
01.2022 - Current
Skills
Budget Administration
Operations Management
Logistics Coordination
Inventory Coordination
Continuous Improvement
Root Cause Analysis
System Integration & Implementation
Customer Account Management
Timeline
Operations Supervisor
UNIS
08.2022 - Current
Inventory Control Supervisor
UNIS
05.2022 - Current
Western Governors University
Bachelor of Science from Business Administration And Management
01.2022 - Current
Operations Supervisor
Trade Port Logistics
08.2021 - 05.2022
Senior Warehouse Associate
BBA Pumps
10.2020 - 05.2021
Production Floor Lead
Trade Port Logistics
10.2020 - 08.2021
Enrichment Educator
State of South Carolina
12.2017 - 04.2019
Fire Support Specialist
US Army
01.2010 - 12.2016