Dyamond Jackson

• Transport store-delivery freight as well as store returns and backhauls over-the-road in a safe, efficient, and timely manner adhering to all Dollar General policies and state and federal regulations. 40%
• Provide professional customer service to all parties including store teams, backhaul vendors, and distribution employees. 10%
• Complete all necessary paperwork and maintain records required under state and federal laws and regulations. 10%
• Ensure operation of the vehicle is in compliance with all state and federal laws and regulations. 10%
• Unload and reload freight and rolltainers at each delivery in a safe and efficient manner. 30%

This includes:

• Rolling rolltainers off the trailer onto a lift gate and placing them into the backroom of the store;
• Unloading individual boxes and/or totes as required and placing them in the backroom of the store;
• Reloading return rolltainers and product onto the trailer and returning these items to the Distribution Center; and
• Safely securing all freight and rolltainers at each stop before sealing the trailer.

• Scheduled movies, entertainment, and other special events.
• Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
• Evaluated supplies and requested purchases to meet activity plans.
• Engaged residents through events, small groups, and personal attention.
• Enhanced resident satisfaction by developing and implementing diverse activity programs tailored to individual interests and needs.
• Promoted physical wellness by incorporating exercise classes into the daily schedule of activities available to residents.
• Ensured compliance with state regulations by maintaining thorough records of resident participation in activities.
• Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
• Implemented art therapy sessions aimed at promoting emotional well-being and self-expression among participants.
• Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
• Provided education and training for residents and staff to promote learning new skills and acquiring new knowledge in supportive environments.

• Obtaining a Commercial Driver License

• Facilitated efficient transfer of items between designated areas.
• Consistently lifted materials weighing as much as number pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Finalizes reports by inputting necessary data.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.

• Developed strong bonds with each child, creating a sense of security within the childcare environment.
• Improved language skills in young children through engaging storytelling and interactive activities.
• Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
• Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
• Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
• Enhanced children''s emotional development by providing supportive guidance and encouragement.

• Assisted in creating written, video, and image content for marketing channels.
• Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
• Collect quantitative and qualitative data from marketing campaigns
• Perform market analysis and research on competition
• Assisted marketing team with daily administrative duties.
• Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
• Prepare promotional presentations
• Help distribute marketing materials
• Manage and update company database and customer relationship management systems (CRM)
• Help organize marketing events