Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Dylan Crowell

Warrenville ,SC

Summary

Certified WSET Level 2 wine enthusiast looking to utilize passion and dedicated experience in a manner to help the company achieve superior sales. Proficient in customer service and retainment by employing service-oriented behavior and understanding customer needs to build loyalty between the individual(s) and the company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Representative

United Distributors
01.2023 - Current
  • Currently manage 115+ accounts for United Distributors across Augusta, GA.
  • Grew territory from $1,652,707.43 to $1,699,296.13 (+2.82%) from 2023 to 2024.
  • Frequently host events and tastings to ensure successful launches/ distribution for key products.
  • Provide educational wine classes/ staff trainings to ensure our products are successful in the market.
  • Prioritize client satisfaction seven days a week, even under non-operational hours.

Server/Waiter

Cork & Flame
06.2021 - 01.2023
  • Provided excellent and professional fine dining experiences to investors and guests.
  • Provided private dining experience for formal parties and executive business meetings.
  • Educated our guests about world-renowned food and wine selections.
  • Handled questions professionally and redirected customers toward higher profit items to increase per-ticket revenue.
  • Provided food and wine knowledge, enabling customers to make personal decisions based on taste and interests.
  • Established loyalty with local residents by providing a professional place of dining to earn consistent return and referral visits.

Server/Waiter

Edgar’s Grille
08.2019 - 06.2021
  • Trained culinary students on front of house duties to tie in with their knowledge of the back of house
  • Captured the most donations for the Helm’s College Scholarship Fund for our partnered culinary students.
  • Was the lead speaker for our regional team on strategies and tactics to bring in and secure donations for our students at Helm's College.

Team Member

Chick-fil-A
12.2016 - 06.2019
  • My first job in high school.
  • Built the foundations of customer service in my career that ultimately led to the success I've had thus far.

Education

High School Diploma -

North Augusta High School
North Augusta, SC
06.2019

Skills

  • Wine Education
  • Sommelier
  • Specials Promotion and Upselling
  • Interpersonal communication skills
  • Customer relations
  • Sales Consultation
  • Establishing Customer Loyalty

Certification

  • Certified WSET Level 2 Sommelier, Fine Vintage Ltd.
  • Certified French Wine Professional, Fine Vintage Ltd.

Hobbies

  • Operate a small Luxury Car Detailing service that began by word-of-mouth referrals.

Timeline

Sales Representative

United Distributors
01.2023 - Current

Server/Waiter

Cork & Flame
06.2021 - 01.2023

Server/Waiter

Edgar’s Grille
08.2019 - 06.2021

Team Member

Chick-fil-A
12.2016 - 06.2019

High School Diploma -

North Augusta High School

Similar Profiles

CREATE PROFILE
Dylan Crowell