Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Dylan Gawthrop

Boiling Springs

Summary

Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.

Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.

Overview

13
13
years of professional experience

Work History

Package Handler

FedEx
12.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.

Car Detailer

UGo Carz
01.2021 - 05.2023
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Achieved superior results through meticulous attention to detail in all aspects of car detailing.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.

Driver

UGoCarz
01.2021 - 05.2023
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.


Lot Attendant

UGoCarz
01.2021 - 05.2023
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
  • Minimized client wait times by quickly locating requested vehicles for test drives or delivery.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Parked and retrieved cars according to customer needs.

Valet Parking Attendant

Universal Orlando
10.2016 - 11.2019
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
  • Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
  • Prevented potential accidents by adhering to strict safety protocols when operating vehicles in confined spaces.
  • Expedited vehicle retrieval process by utilizing an effective key management system for quick access to keys when needed.
  • Achieved efficient workflow through clear communication with fellow team members during peak hours of operation.
  • Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
  • Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
  • Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Assisted drivers with locked vehicles or in need of jump-starts to facilitate access to vehicles quickly and safely.

Cast Member

Walt Disney World Resort
05.2014 - 12.2015
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Contributed to the success of special events by executing assigned tasks efficiently and professionally.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Provided accurate information and helpful guidance to visitors, improving their overall park experience.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
  • Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
  • Managed inventory levels effectively, reducing waste and maintaining optimal stock levels for efficient operations.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Sales Associate

Luxottica
08.2012 - 08.2014
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

No Degree - Exercise Science

University of Central Florida

Associate of Arts - General Studies

Valencia College
05.2015

Skills

  • Product Sales
  • Inventory Control
  • Customer Needs Assessment
  • Payment Processing
  • Teamwork and Collaboration
  • Cash Handling Accuracy
  • Time Management
  • Creativity and Innovation
  • System monitoring
  • Technical Troubleshooting

Hobbies

- Online Gaming

- Fitness and Nutrition

- Mental Health Advocation

- Song Writing and Production

- Digital Art

Timeline

Package Handler

FedEx
12.2024 - Current

Car Detailer

UGo Carz
01.2021 - 05.2023

Driver

UGoCarz
01.2021 - 05.2023

Lot Attendant

UGoCarz
01.2021 - 05.2023

Valet Parking Attendant

Universal Orlando
10.2016 - 11.2019

Cast Member

Walt Disney World Resort
05.2014 - 12.2015

Sales Associate

Luxottica
08.2012 - 08.2014

Associate of Arts - General Studies

Valencia College

No Degree - Exercise Science

University of Central Florida

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Dylan Gawthrop