Elwood Woolwine IV
Mount Pleasant,SC
Summary
Developed skills in fast-paced sales environment, focusing on customer relationship management and communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
4
4
years of professional experience
Work History
Sales Representative
Ferguson Enterprises
North Charleston, SC
06.2024 - Current
- Developed strong customer relationships to enhance customer loyalty and retention and maintained relationships.
- Resolved customer inquiries promptly, ensuring high satisfaction levels and repeat business.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Answered customers' questions regarding products, prices, and availability.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Inside Sales Representative
Ferguson Enterprises
Beltsville, MD
09.2022 - 06.2024
- Provided customers with product information, pricing and availability.
- Followed up on pending orders in a timely manner.
- Took inbound calls, promoting products and services to secure new accounts.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Built and maintained relationships with customers.
Sales Support Representative Program
Ferguson Enterprises
Beltsville, MD
07.2022 - 09.2022
- Moved around to various branches to gain experience from around the district.
- Operated register, handled cash and processed credit card transactions.
- Built relationships with customers.
Education
Bachelor of Science - Sports And Recreation Management
James Madison University
Harrisonburg, VA05-2022
Skills
- Interpersonal communication skills
- Trilogie proficiency
- Customer service & relationship management
- Product and service knowledge
- Microsoft proficiency
- Dependable
- Residential and commercial sales
Timeline
Sales Representative
Ferguson Enterprises
06.2024 - Current
Inside Sales Representative
Ferguson Enterprises
09.2022 - 06.2024
Sales Support Representative Program
Ferguson Enterprises
07.2022 - 09.2022
Bachelor of Science - Sports And Recreation Management
James Madison University