Lena Haines
Summerville,SC
Summary
Reliable and service-focused production worker with prior experience in manufacturing assembly, quality management, and materials and machinery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Assistant/ Quality Liaison/Warranty Tech
Isringahausen
07.2018 - Current
- Responsible for operating and maintaining equipment in a factory or warehouse and preparing items for distribution
- It also involves assembling and checking product parts, ensuring that all machinery runs smoothly, and assisting in the shipment of items
- Provide support to the framework for the warranty returns, customer concerns and the company problem solving/root cause analysis system
- Carry out hands-on inspection and diagnostics of components and review against the specification to understand short falls
- Ensure that analysis data is reported to management within agreed time scales in customer specific format as required
- Conduct detailed analysis of warranty return parts, claims and costs to determine corrective and preventative actions to support both the Customer, Production and Supplier
- Communicate fault and liability information to the relevant internal management in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction
- Contribute to ensuring lessons learned from warranty analysis are communicated to management to be captured on new projects
- Provide technical support to all internal departments to maintain and improve product quality
- Ensure compliance and assist with adherence to the Quality Management
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
- Inspected equipment to verify performance and functionality, managing wear and tear.
- Contributed to cost savings by identifying areas for improvement in resource allocation and usage.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Boosted overall team morale through proactive problem-solving and open communication practices.
- Reduced production errors through close attention to detail and thorough quality control checks.
Production Technician
Bosch
10.2022 - 06.2023
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
Shipper Packer
DLH
11.2017 - 07.2018
- Scan products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Handled day-to-day shipping and receiving overseeing more than 1,00 packages per day.
Assembly Worker
Honeywell
07.2016 - 10.2017
- Assembled components with minimal supervision, exceeding expected project milestones.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
Caregiver/ Dining Server
Summit Place of Daniel Island
03.2014 - 06.2016
- Bathing, cleaning, serving meals and assigning residents with any needs
- Supported needs of 30- person wait staff who attended to specific needs of countless customers daily
Caregiver
Home Care Plus
03.2010 - 11.2014
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Education
Certificate - Medical Assisting
Centura College
North Charleston, SC02.2022
High school diploma or GED -
Baptist Hill High
Hollywood, SC06.2007
Skills
- Medication Administration
- HIPAA
- Warehouse Distribution Experience
- Hospital Experience
- Patient Care
- Order Picking
- SAP Supply Chain Management
- Customer service
- Root Cause Analysis
- SAP ERP
- Six Sigma
- Process Improvement
- Quality Management
- Computer Networking
- Data Warehouse
- Manufacturing
- Quality inspection
- Quality Assurance
- Testing and troubleshooting
Certification
Driver's License
Additional Information
SKILLS AND CERTIFICATION
Possess medical terminology and medication administration skills
Knowledge of the clerical and computer skills like MS Word, Excel, Outlook, and Access
Comply with HIPAA, CLIA, and OSHA regulations
React calmly and effectively in emergency situations, and have the personal caring touch that immediately puts patients at ease
Timeline
Production Technician
Bosch
10.2022 - 06.2023
Production Assistant/ Quality Liaison/Warranty Tech
Isringahausen
07.2018 - Current
Shipper Packer
DLH
11.2017 - 07.2018
Assembly Worker
Honeywell
07.2016 - 10.2017
Caregiver/ Dining Server
Summit Place of Daniel Island
03.2014 - 06.2016
Caregiver
Home Care Plus
03.2010 - 11.2014
Certificate - Medical Assisting
Centura College
High school diploma or GED -
Baptist Hill High
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