Elaine Mayo
Aiken
Summary
A nursing professional with over 20 years of experience in case management and patient care, expert in utilization management and patient advocacy. Key achievements include developing individualized care plans for over 100 patients at Crescent Hospice, and successfully supervising and educating medical assistants and students, enhancing team performance at Bernardsville Family Practice. Seeking a Medical Safety Information Specialist position at ProPharma, where my case management and patient care skills will be brought to support your mission of providing accurate medical and safety information to clients.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Case Manager
Cresent Hospice
Aiken
12.2023 - Current
- Conduct initial and ongoing assessments of patients' physical, emotional, and spiritual needs to develop individualized care plans, including symptom management strategies and desired goals
- Collaborate with other healthcare team members like physicians, nurses, social workers, and home health aides to ensure coordinated delivery of care according to the patient's care plan
- Provide education and support to patients and their families regarding end-of-life care, including symptom management, advanced directives, grief counseling, and coping mechanisms
- Monitor medication administration and make necessary adjustments to medications based on patient needs and physician orders
- Maintain detailed patient records, including clinical assessments, care plan updates, and communication with other healthcare providers
- Verify insurance coverage and coordinate with insurance companies to ensure patients receive necessary services
- Assist with discharge planning for patients transitioning to different care settings or at the end of life
- Advocate for patients' needs and rights, ensuring they receive appropriate care and services
Head Nurse
Bernardsville Family Practice MDVIP
Bernardsville
07.2020 - 12.2023
- Perform preoperative and diagnostic prior authorizations, and PRE physicals including assessments, ECG, audio gram, body composition, grip analysis, blood draws, and vital signs
- Assist physician with basic patient care and medical procedures within scope of practice
- Maintain and update patient EMR, handle prescriptions for medical procedures and medications
- Educate and supervise medical assistants, first-year medical students, and nurse practitioner students
- High professional standards with excellent communication skills
Research Nurse
Doctor Emilio Curia
Miami
01.2010 - 05.2015
- Provide care for patients, including administering treatments, taking samples, and monitoring vital signs
- Explain the research process to patients and obtain their consent for treatments and collecting information
- Collect data from patients before and after treatments to measure the treatment's impact
- Help coordinate studies, including recruiting patients, managing data, and ensuring compliance with regulations
- Write reports, submit studies for publication, and present research findings at conferences
- Educate patients and their families about clinical trials, treatments, and procedures
- Follow up with patients after the trial to ensure they are well and have been referred back to their doctor if needed
Education
Bachelor of Science - Nursing
Berkley College
Woodland Park, NJLicense as a Professional Nurse -
Berkley College
Woodland Park, NJCertification in National Registered and Licensed Emergency Medical -
American Medical Academy
Miami, FLAnimal Emergency Medicine/Law
University of Pennsylvania
Pennsylvania, PASkills
- Recertification
- Prior authorization
- Care plans
- Algorithms
- CMS
- CPR
- Ekg
- EMR
- Osha
- Quality Assurance
- Standard Operating Procedure
- Phlebotomy
- Microsoft Office
Certification
- Registered Nurse, NJ State Board of Nursing
- CPR/BLS/PALS Certification, American Heart Association
- IV Certified, Certified in IV therapies
- Phlebotomy Certification, Certificate in Phlebotomy procedures
- HIPPA/OSHA Certification, HIPPA/OSHA Compliance Certification
Accomplishments
- Care Plan Development, Developed care plans for over 100 patients, improving outcomes.
- Supervision Of Staff, Successfully supervised 12 medical staff enhancing team performance.
- High Patient Satisfaction, Achieved 95% patient satisfaction through exceptional care management.
- Team Collaboration Success, Coordinated 15 interdisciplinary teams for effective case management.
Timeline
Case Manager
Cresent Hospice
12.2023 - Current
Head Nurse
Bernardsville Family Practice MDVIP
07.2020 - 12.2023
Research Nurse
Doctor Emilio Curia
01.2010 - 05.2015
Bachelor of Science - Nursing
Berkley College
License as a Professional Nurse -
Berkley College
Certification in National Registered and Licensed Emergency Medical -
American Medical Academy
Animal Emergency Medicine/Law
University of Pennsylvania