Provided exceptional guest service during check-in and check-out processes.
Assisted guests with luggage handling and transportation arrangements.
Maintained cleanliness and organization of lobby areas and bell stations.
Delivered timely information about hotel amenities and local attractions.
Escorted guests to assigned rooms and transported luggage.
Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
Participated in ongoing training sessions to stay current on industry best practices and hotel policies, further enhancing guest experiences during their stay.
Responded immediately to any guest requests or concerns and promptly resolved issues.
Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
Managed bell carts efficiently, resulting in quick turnaround times for both incoming and departing guests.
Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums, and concerts.
Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
Provided safe transportation of guest valuables to assigned rooms or storage locations as required.
Escorted guests to and from rooms and assisted with baggage.
Notified front desk manager of any guest issues in need of additional attention.
Assistant Varsity Boys Basketball Coach
Green Upstate Charter High School
Simpsonville, SC
08.2023 - 08.2025
Developed practice plans to enhance player skills and team performance.
Assisted head coach in strategizing game tactics and player placements.
Mentored student-athletes in skill development and personal growth.
Analyzed game footage to identify areas for improvement and strategy adjustments.
Coordinated logistics for team travel, ensuring smooth operations during events.
Assistant Varsity Boys Basketball Coach
J L Mann High School
Greenville, SC
08.2020 - 08.2023
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Acted as positive role model for team participants and in community.
Promoted good sportsmanship with competing teams on- and off-field.
Coating Operator and Converting Operator
3M
Greenville, SC
07.1979 - 12.2020
COATING: May 1982-2020::Responsible for processing and preparation of various raw materials used in making adhesive coating for tape; flow of stock rolls into coated and thread up/operation of coating equipment; removal of finished jumbo from coater. Quality testing and release of in-process jumbo. Responsible in maintaining proper and safe operating condition. Lead Operator.
CONVERTING: June 1979-May 1982::Operate all slitting and packaging equipment for assigned department. Set up splitters/pack line to run at established departmental outputs and yowls rates. Ensure that all materials and supplies are correct for product being produced. Follow all required production standards in the performance of duties.