Eliabeth Atkinson

• Manage front desk operations including greeting visitors, answering questions or directing them to appropriate personnelHandled scheduling and managed timely and effective allocation of resources and calendars.
• Monitor inventory levels and placed orders when needed.
• Responded to customer inquiries via phone or email in a professional manner.

- Enhanced occupancy rates through strategic capacity management, optimizing housing for families.
- Led operations and community relations, improving volunteer programs across multiple locations.

- Mentored and managed a diverse team, fostering professional growth and enhancing service delivery.
- Developed crisis management protocols, ensuring timely support and resource allocation for families.

- Spearheaded community outreach initiatives, increasing donor engagement, and mission visibility.

• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Organized company events including holiday parties, team building activities .
• Maintained filing system for records, correspondence and other documents.