Eliana Miguez

• Processed customer transactions accurately and efficiently at the register.
• Assisted customers with product inquiries and provided exceptional service.
• Maintained a clean and organized checkout area for optimal customer experience.
• Greeted customers and provided friendly customer service.
• Resolved customer complaints in a professional manner.
• Operated cash registers to process payments for goods and services.
• Collected credit card and cash payments to complete transactions for customer orders.
• Answered incoming phone calls from customers regarding product availability or store locations.
• Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
• Balanced cash drawers at the end of each shift.
• Assisted customers with locating merchandise within the store.
• Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
• Processed credit card, EBT, and gift certificate payments in electronic computer systems.
• Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds, and account deferrals.
• Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
• Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
• Verified that all coupons were valid prior to processing them into the system.
• Greeted customers promptly and responded to questions.
• Answered customers' questions and provided information on store procedures or policies.
• Counted and balanced cashier drawers.

I work in costumer services and in the cash offices , and receiving and inventory

• Processed customer transactions efficiently at Grayco retail locations.
• Managed cash register operations, ensuring accuracy in cash handling.
• Resolved customer complaints and issues in a timely manner.
• Trained new staff on cashier procedures and customer service protocols.
• Utilized point-of-sale systems for transaction processing and inventory tracking.
• Greeted customers and provided friendly customer service.
• Operated cash registers to process payments for goods and services.
• Collected credit card and cash payments to complete transactions for customer orders.
• Answered incoming phone calls from customers regarding product availability or store locations.
• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
• Balanced cash drawers at the end of each shift.
• Assisted customers with locating merchandise within the store.
• Processed credit card, EBT, and gift certificate payments in electronic computer systems.