Elizabeth Brown
Moncks Corner
Summary
Sales professional with commitment to excellence and history of delivering impactful results. Extensive experience in developing and executing sales strategies that align with business objectives. Known for fostering collaborative team environment and adapting to dynamic market conditions. Proficient in client relationship management and strategic planning.
Overview
18
18
years of professional experience
Work History
Director of Sales
APCO Holdings
04.2018 - Current
- Cultivated a supportive team culture that promoted growth, mental well-being, and goal achievement, leading to improved collaboration and performance.
- Analyzed market trends to identify sales opportunities and potential growth areas.
- Assisted in developing sales strategies aligned with organizational goals and customer needs.
- Collaborated with marketing teams to create targeted promotional campaigns for products.
- Supported the implementation of CRM systems to enhance customer interaction efficiency.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Executive Recruiter
Global Recruiters
10.2014 - 07.2017
- Led full-cycle recruitment processes for executive-level positions, ensuring alignment with organizational goals.
- Developed and maintained strong relationships with hiring managers to understand talent needs and cultural fit.
- Implemented innovative sourcing strategies utilizing social media and professional networks to attract top talent.
- Conducted in-depth candidate assessments, providing detailed feedback to stakeholders on suitability for roles.
- Forged strong client and candidate relationships, leading to successful placements and contributing to overall company goal achievement.
Customer Service Supervisor
Mediacom Communications
04.2013 - 03.2014
- Supervised customer service team, ensuring adherence to company policies and procedures.
- Resolved escalated customer complaints, enhancing satisfaction and retention rates.
- Trained and mentored new staff, promoting effective service delivery and team cohesion.
- Analyzed customer feedback to identify trends, implementing improvements to enhance service quality.
- Implemented targeted programs to foster a healthy work-life balance, prioritizing team well-being and productivity
Supervisor, Branch Operations
Navy Federal Credit Union
10.2007 - 04.2013
- Overseeing branch operations to ensure efficiency, security, and adherence to policies.
- Supervising staff, including hiring, training, and performance management.
- Ensuring compliance with financial regulations, including the Bank Secrecy Act and other industry standards.
- Managing member services, ensuring high-quality customer interactions and problem resolution.
- Handling audits and reporting, maintaining accurate records and overseeing financial transactions.
- Implementing strategic initiatives, such as improving workflow, increasing member engagement, and driving business growth
Education
Bachelor of Science - Leadership Management
Regent University
Virginia Beach, VASkills
- Sales training and leadership
- Revenue growth
- Sales funnel management
- Sales team training
- Profitability optimization
- Sales strategy development
Timeline
Director of Sales
APCO Holdings
04.2018 - Current
Executive Recruiter
Global Recruiters
10.2014 - 07.2017
Customer Service Supervisor
Mediacom Communications
04.2013 - 03.2014
Supervisor, Branch Operations
Navy Federal Credit Union
10.2007 - 04.2013
Bachelor of Science - Leadership Management
Regent University
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