Elizabeth Davis
Fort Mill
Summary
Dynamic Virtual Account Manager at Dentsply Sirona with a proven track record of exceeding quotas and driving account expansion. Skilled in consultative B2B dental sales and relationship building, recognized for outstanding performance and collaboration. Expertise in digital dentistry and CRM utilization to optimize sales strategies and enhance customer loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Virtual Account Manager
Dentsply Sirona
Charlotte
01.2025 - Current
- Consistently achieve 100% quota attainment each quarter, exceeding monthly KPIs through strategic account management and opportunity identification.
- Recognized three times as Most Valuable Account Manager for outstanding performance in sales execution, customer retention, and cross-functional collaboration.
- Ranked 6th nationally out of 100 Account Managers based on key performance metrics.
- Expanded existing accounts and supported new customer acquisition through consultative selling of digital dental solutions, contributing to revenue growth.
- Executed account strategies in collaboration with Territory Sales Managers to align opportunities with territory growth objectives.
- Established trusted relationships with dentists, specialists, and office personnel to enhance product adoption and foster long-term loyalty.
- Deliver virtual product demonstrations, onboarding, and workflow training to ensure proper product usage, patient safety, and clinical confidence.
- Utilize CRM (Salesforce) and performance data to plan sales activities, forecast growth, and prioritize high-value opportunities.
- Maintain strict adherence to healthcare regulations, internal policies, and procedures regarding customer interactions, product handling, and reporting.
Dental Assistant / Administrative Assistant
Dentistry of Uptown Charlotte
Charlotte
02.2024 - 01.2025
- Assisted dentists chairside and supported efficient clinical workflows while maintaining a high standard of patient care.
- Ensured patient safety through strict adherence to sterilization, radiology, and infection control protocols.
- Operated iTero intraoral scanner to enhance digital impression workflows for restorative and orthodontic cases.
- Educated patients on procedures, treatment plans, and post-treatment care to increase treatment acceptance and satisfaction.
- Coordinated scheduling, insurance, and administrative tasks to streamline practice operations.
Sales Associate
HOTWORX
Charlotte
10.2023 - 11.2024
- Achieved an 86% membership conversion rate, significantly outperforming company averages.
- Exceeded sales KPIs through consultative selling and relationship-based communication, enhancing customer satisfaction and loyalty.
- Executed outbound outreach and local promotions to generate leads and increase membership, fostering brand loyalty.
Education
Bachelor of Arts - Anthropology
University of North Carolina At Charlotte
Charlotte, NC12-2024
Skills
- B2B dental sales
- Digital Dentistry
- Territory Business Planning
- Account Expansion
- Pipeline Management
- Opportunity Management
- Sales Programs
- Product Training
- Demonstrations
- Customer Education
- ITero Intraoral Scanning Systems
- Imaging Protocols
- Workflow optimization
- Data Analysis
- Sales Insights
- Practice Insights
- CRM (Salesforce)
- Cross-functional collaboration
- Virtual Training
- Remote support
- Relationship Building
Certification
- Dental Radiology Certification, 2024
- Certified Nomad Pro 2 Operator, 2024
- CPR Certification, 2024
Technical And Clinical Skills
- Digital Dentistry & Imaging Workflows
- ITero Intraoral Scanning Systems
- Dental Radiology & Imaging Protocols
- CRM Systems (Salesforce)
- Virtual Training & Remote Account Support
- Data Analysis for Sales & Practice Insights
Timeline
Virtual Account Manager
Dentsply Sirona
01.2025 - Current
Dental Assistant / Administrative Assistant
Dentistry of Uptown Charlotte
02.2024 - 01.2025
Sales Associate
HOTWORX
10.2023 - 11.2024
Bachelor of Arts - Anthropology
University of North Carolina At Charlotte